At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Visa & Immigration Associate - Talent Team

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. As a market segment of the FSO, the BBC includes the Bahamas, Bermuda, British Virgin Islands, and Cayman Islands. The BBC operates as one regional practice and we pride ourselves on attracting the best talent from across the globe. By joining the BBC, you will receive unmatched exposure and experience to our continuously growing portfolio of diverse financial services clients.

With so many offerings, you have the opportunity to develop your career through a broad scope of projects, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity We have an exciting opportunity for a Visa & Immigration Associate to join our Cayman Islands Talent Team. As a Visa & Immigration Associate, you will play an important role in the administration of EY’s immigration policy and services. You will work with the human resources (talent consultants and talent recruiters) and foreign nationals to ensure EY obtains the appropriate documentation required to initiate both new joiner work permit applications and current employee work permit renewals and amendments. You'll regularly interact with inbound and outbound employees, to apply policies, and explain how these fit within the individual's personal circumstances. In addition, you'll participate in ongoing immigration initiatives and special projects.

Your key responsibilities

• Case management of all administration relating to employee work permits and support overseas candidates and prospective joiners regarding their immigration application
• Act as the first point of contact for immigration queries from candidates and employees; you will apply immigration and HR knowledge to resolve queries, demonstrating a solutions-based approach to more complex situations and escalate as needed
• Liaising with internal employees to coordinate work permit renewals, anniversary payments or changes in applications during service; this includes regular reporting on visa expiry dates and/or employee data changes and the management of associated correspondence
• Identify and manage immigration issues and policy inequities and recommend appropriate resolutions
• Coordinate with external resources (immigration law firm, or other appropriate immigration vendors) and internal resources (Talent, Finance, etc.) to address questions and/or resolve issues
• Utilize a strong working knowledge of immigration policies and procedures to recommend improvements to workflow and process
• Assisting in maintaining HR immigration, employee data base systems and personnel files with confidentiality
• Drafting reference letters and employee verification letters for employees for management signature
• Keep abreast of current immigration legislation; ensure compliance with the firms’ policies, best HR practice and employment legislation related to immigration
• Deliver excellent service in line with HR processes and ensure service level agreements are achieved
• Contribute to wider TSS and HR projects and initiatives on an ad-hoc basis

Skills and attributes for success

• Excellent organizational and time management skills
• Ability to handle sensitive information in a confidential manner
• Demonstrated success in building internal and external relationships across levels and functions
• Ability to work both independently and within teams
• Ability to coordinate multiple projects and initiatives with competing deadlines

To qualify for the role, you must have

• A Bachelor’s degree in HR or a related discipline, or equivalent immigration or HR administration work experience
• Excellent written and oral communication skills
• An ability to work to and enhance prescribed HR procedures
• Excellent IT skills, particularly Excel.
• Excellent verbal, numeracy and analytical skills.

Ideally, you’ll also have

• Experience working within a professional services organization or a large corporate matrix organization
• Knowledge of immigration laws, policies and processes as well as operational HR systems

What we look for

We are looking for an enthusiastic individual with excellent communication and client service skills. If you have a strong interest in providing immigration and talent services, if you are a team player who flexibly supports other team members, and you’re committed to your own personal development, this role is perfect for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical, dental and vision coverage, competitive pension plan, generous vacation and leave entitlement(s), and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• 
  Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.