Metro Aviation, Inc. is seeking an Aviation Maintenance Training Program Manager for our Part 145 Repair Station located in Shreveport, Louisiana, at Metro Aviation, Inc. Headquarters.

Our mission is to provide the safest and highest quality traditional aircraft operations, completions, and maintenance so that we will:

• Allow our customers to safely and effectively accomplish their mission profile,
• Allow our employees to exercise their talents and maximize their potential, and
• Ensure the financial stability of the corporation.

Our goal is to find qualified candidates who value our mission and contribute to our overall safety culture.

We invest in the well-being of our employees. The following FREE benefits are offered to all full-time employees: Family Health and Prescription Insurance, Family Dental Insurance, Family Vision Insurance, Life Insurance, Short-term Disability, and an Employee Assistance Program.

Job Objective

The Aviation Maintenance Training Program Manager is responsible for designing, developing, and maintaining training material for Part 135 and Part 145 maintenance personnel using Federal Aviation Regulations and Metro Aviation, Inc. policies and procedures.

Essential Functions

• Collaborate with Part 135 and Part 145 Maintenance Department leadership to develop and uphold maintenance training programs
• Educate the Maintenance Training Instructors on material updates and provide guidance for effective delivery, strong presentation, training and facilitation skills
• Collect feedback from Instructors and employees and use it to develop action plans and measure the success of the program
• Oversee the daily operation, educational integrity, and procedural compliance of the Aviation Maintenance Technician Program
• Ensure training materials are up to date, as needed
• Present classroom and virtual training courses as needed
• Develop and execute the On-the-Job Training program
• Conduct Root Cause Analysis to identify Training Needs
• Serve as an Instructor when class size or instructor absence necessitates
• Ensure that the Maintenance Training Program operates in compliance with FAA regulations
• Conduct meetings with Maintenance Training Instructors
• Take an active role in the interviewing and hiring process for potential instructors
• Ensure supplies and materials are purchased and in place for required training sessions
• In partnership with the Safety Department, ensure compliance with OSHA and other workplace safety regulatory agencies

Knowledge, Skills, & Abilities (KSA)

• Knowledge of training theory and methods of presentation
• Knowledge of 14 CFR parts 43, 91, 135 and 145
• Exceptional customer service and communication skills
• Excellent interpersonal and customer service skills
• Exceptional organizational skills, attention to detail, and problem solving
• Ability to understand typical database systems, ultimately Learning Management Systems (LMS) or equivalent
• Sound organizational skills that require follow-up and follow-through
• High degree of attention and respect for time-sensitive responsibilities and obligations
• Proficient in Microsoft Office
• Passionate about providing dynamic and quality instruction

Education & Experience

• FAA Airframe and Powerplant (A&P) Certificate
• FAA Part 135 and 145 maintenance training experience
• Airbus Helicopter experience
• Previous Helicopter / Fixed Wing Air Ambulance experience
• Previous experience working with customers in a support role
• Hands-on experience with EC145, EC135, and AS350 airframes

Physical Demands

• Prolonged sitting and computer work
• Standing while presenting
• Climbing aircraft stands and accessing aircraft interiors

Work Environment

• Temperature-controlled office
• Outside non-air-conditioned environment
• Aircraft hangar

Work Status, Schedule, & Travel

• Full-time
• Monday - Friday, 40 hours per week
• Travel may be required
• Workover may be necessary depending on the training schedule

Metro Aviation, Inc. is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.

Metro Aviation, Inc. prohibits discrimination or harassment of any kind and ensures Equal Employment Opportunity (EEO) to all aspects of the relationship between Metro Aviation, Inc. and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies.