Seeking a Contract User Acceptance Tester/UAT to support planning and execution phases for a new, internally built policy system and/or a new customized billing product

Duration: contract position/10-12 months

Work location: mostly remote with occasional onsite meetings in the East Bay

*Must currently reside in the SF Bay Area (preferably the East Bay)*

Experience/Duties/Skills:

-Provide professional services to understand end-to-end system processes, business requirement documents, and change requests.

-Write and/or update DTS based upon subject matter expert feedback. Create professional reports, support training, and propose process improvements.

-Document of detailed testing scenario results shall be in the appropriate format and communicate results and defects in a clear, concise manner to support defect replication and regression efforts.

-Submit DTS for review by a subject matter expert and revise DTS based upon feedback

-Participate in training sessions with subject matter experts to quickly become familiar with systems, requirements, and procedures.

-Execute detailed testing scenarios to validate the system behavior. Gather data related to UAT DTS & generate reports.

-Ensure that all project documentation is produced in the standard format. Internal documentation is subject to review and approval from the subject matter expert prior to delivery. Attend and contribute to project meetings.

-Participate in problem and issue resolution. Promote high quality, scalable, and timely completion of project timelines.

-At least 2yrs working in the insurance sector experience working in the line of insurance is preferred.

-Experience may include underwriting, auditing, and servicing of policies or user acceptance testing/quality assurance testing of workers comp. systems.

-At least 2yrs. writing, executing, or managing user acceptance testing projects.

-Internally developed systems exp. is preferred.

-At least 5yrs. of exp. in Excel (advanced), JIRA, MS Word, Visio, PowerPoint, MS Project & Quality Center

-Excellent communication skills (written and verbal)

-Comfortable working in a Waterfall and Agile development environments

-Working knowledge of Windows

-Strong analytical skills with the ability to analyze information and identify and formulate solutions to problems.

-Provide more in-depth analysis with a high-level view of goals and end deliverables.

-Complete work within a reasonable time frame under the supervision of a manager or team lead.

-Extensive knowledge of & proven experience with data processing systems & methods of developing, testing, and moving solutions to implementation.

-Strong knowledge of User Acceptance Testing practices and ability to document processes & procedures as needed.

-Work collaboratively with other support team members and independently on assigned tasks and deliverables with minimum supervision.

-Communicate effectively with users at all levels, from data entry technicians up to Sr. management, verbally and in writing.

-Self-motivated, working closely and actively communicating with team members to accomplish time critical tasks and deliverables

-Ask questions and share information gained with other support team members, recording, and documenting this knowledge.

-Elicit and gather user requirements and/or problem description information & record this information accurately.

-Listen carefully and act upon user requirements.

-Convey and explain complex problems and solutions in an understandable language to both technical and non-technical persons.

-Present technical solutions to management and decision makers.

-Follow the lead of others on assigned projects as well as take the lead when deemed appropriate.

-Think creatively and critically, analyzing complex problems, weighing multiple solutions, and carefully selecting solutions appropriate to the business needs, project scope, and available resources.

-Take responsibility for the integrity of the solution

Job Types: Full-time, Contract

Pay: $70.00 - $80.00 per hour

Expected hours: 40 per week

Compensation package:

• 1099 contract

Experience level:

• 11+ years
• 6 years

Schedule:

• 8 hour shift

Experience:

• UAT: 5 years (Required)

Work Location: In person