Sr. Area Human Resource Manager

8 months ago
Employment Information
Sr. Area Human Resource Manager
Wireless Vision, LLC – A T-Mobile Authorized Retailer
Overview:
With a direct line reporting to the Sr. Director People & Engagement, this position will have a dotted line to the AVP for the market in which they are assigned. This role will partner with AVP/ Area Sales Director on all Human Resource matters and act as the primary HR contact for employees and managers within the assigned area. The Sr. Area Human Resource Manager will participate in multiple areas of a fast-paced HR department. Some of these include, but are not limited to, recruiting administration, benefits, compensation, onboarding, employee movement, employee relations, performance management, and building a strategic partnership with local management. Additionally supporting corporate office on all HR and employee engagement matters.
Responsibilities:
  • Responsible for administering human resource related duties and managing employee relation issues that promote a high-performance culture while ensuring compliance and consistency with federal, state, local laws as well as company policies.
  • Handle employee relations issues and make recommendations to resolve concerns and/or improve morale; Monitor, audit, and investigate HR related matters and regulations including, but not limited to sexual harassment, discrimination, ADA, FMLA, Wage and Hour, EEOC, DOL.
  • Participate in developing and revising policies, practices and procedures as needed.
  • Responsible for communication of all HR policies, procedures, and initiatives to market leaders within assigned Area.
  • Partner with Area and Market leaders to identify and address issues affecting employee retention.
  • Assist with implementing and executing recruiting strategy
  • Consult with DSOM’s to discover staff requirements and specific job objectives
  • Partner with Recruiting Manager to promote open positions on job boards and social media platforms
  • Facilitating job offer and new hire process for assigned Area.
  • Review and advise on pre-employment and background screening results
  • Participate in DSOM interview and selection process
  • Review and coordinate the processing of various HR forms/paperwork including employee workflow status changes, transfer forms, terminations, etc.
  • Maintains confidential information and proprietary reports.
  • Works directly with associates to create an employer-of-choice environment.
  • Consults with DSOM and store leadership on employee relations issues to ensure that employees are fairly, and equitably treated and legal guidelines are followed.
  • Participation in assigned projects and facilitation of HR training sessions.
  • Conducts market visits as needed or requested by AVP and attends Area Summits and leadership meetings when scheduled.
  • Develop an in-depth understanding of the Wireless Retailer business and ensure that HR programs add value to the business.
  • Supervise and Direct Area Human Resources Managers on day to day activities.
Required Skills/ Abilities:
  • Must be able to work in fast-paced, detail-oriented environment and prioritize workflow according to both urgency and importance
  • Bachelor’s degree or equivalent work experience
  • Minimum of 2-3 years of HR or related experience.
  • Excellent communication skills, written and oral
  • General understanding of all major US federal employment laws (Title VII, ADA, FMLA, USERRA, FLSA, etc.).
  • Familiarity with Applicant Tracking System preferred JobVite
  • Analytical mindset with the ability to interpret data.
  • Strong working knowledge of business tools and metrics.
  • Attention to detail and strong writing capabilities.
  • Excellent time-management skills that include professional follow-up and follow-through skills.
  • Strong work ethic and desire to achieve results.
  • Customer focused, and servant leader mind set.
  • Professional and strong understanding, use, and technical use ability of Microsoft Office products, i.e. Word, PowerPoint, Excel, Outlook, Office 365, etc.
  • Ability to travel up to 20%, travel within assign market

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