FAN EXPO HQ produces a series of all-ages pop culture conventions for fans of comics, sci-fi, horror, anime, and gaming. FAN EXPO HQ is one of the largest entertainment convention groups in the world. Collectively it hosts over 340,000 fans annually at its series of events including: FAN EXPO CANADA™, FAN EXPO VANCOUVER™, FAN EXPO DALLAS™, Toronto ComiCon, Dallas Comic Con, and MegaCon Orlando.

Join FAN EXPO HQ, North America's premier pop-culture event producer! As part of Informa, the world's leading events company, we create unforgettable experiences for fans across our renowned events like MEGACON Orlando, FAN EXPO Dallas, and FAN EXPO Canada.

We are seeking a Sales Account Coordinator to join our dynamic team. In this role, you will play a crucial part in our success by managing exhibitor relationships, handling sales inquiries, and ensuring operational excellence. If you're passionate about pop culture and ready for an exciting career move, read on.

Key Responsibilities:

• Manage exhibitor relationships, including following up on leads and applications
• Maintain exhibitor data in Salesforce and assist with exhibitor registration
• Provide exceptional customer service to exhibitors via email and phone
• Collaborate with the billing department on account reconciliation
• Address exhibitor concerns and inquiries promptly and professionally
• Assist with event development through research and sales calls
• Support the Sales Manager in compiling sales lists and engaging with exhibitors on social media
• Handle onsite duties during events, including order taking, cash collection, and POS management
• Maintain flexibility for weekend availability during events

Join us in delivering the ultimate fan experience! Apply now to be part of our exciting journey.

• Experience working in the pop-culture industry
• Three or more years of relevant business experience preferred
• Excellent oral and written communication skills, both in-person and electronically
• High level of computer systems comprehension, including Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to quickly learn and utilize sales data systems (Salesforce knowledge would be an asset)
• Outstanding interpersonal skills
• Strong organizational skills and proven versatility in time management and prioritization of tasks
• Ability to work independently as well as in a team environment
• Strong problem-solving and negotiation skills
• College degree in business/marketing or related area, or equivalent business experience required
• This role offers a salary range of $40,000 to $45,000.
• The job posting expires on April 29th.

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world