Quality Assurance Clerk II
8 months ago
Employment Information
We’re thrilled that you are interested in joining us here at the Amynta Group!
The Quality Control Technician II is responsible for accurately reviewing work by other departments to ensure all steps were taken, paperwork was properly completed and calls were properly addressed and handled. A Quality Control Technician II is responsible for checking 3 or more departments for quality.
- Review work product of team members at set percentages, records accuracy and provides feedback.
- Summarize data in spreadsheets to provide to department Supervisor and/or Manager.
- Review steps taken by employee by either reading or listening to process steps taken.
- Read steps in AS400, client systems and/or outgoing mail to ensure proper client procedures taken.
- Listen to calls and review account in AS400 to ensure accurate steps taken per client procedures and state law.
- Obtain outgoing work from teams without disruption.
- Lift tubs of work up to 25 lbs.
- Make suggestion for changes to the QC process.
- Identify errors trends.
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
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