Quality Assurance Analyst
8 months ago
Employment Information
Purpose:
ARAG is hiring a Quality Assurance Analyst! This person will champion software testing at ARAG by executing plans and identifying defects. Essential Duties and Responsibilities:
Are you passionate about software testing and have a strong background in QA in an Agile environment? Do you have expertise for developing and coordinating testing and data analysis to ensure timely delivery of high-quality software projects? Do you have SQL and Salesforce experience?
ARAG is hiring a Quality Assurance Analyst! This person will champion software testing at ARAG by executing plans and identifying defects.
- Executes system tests, regression tests, and functional tests. Performs testing and retesting by working closely with application and data developers.
- Identifies and facilitates issue resolution with functional and technical groups. Tests, tracks, and verifies defects in software.
- Reviews, defines, and writes acceptance criteria for user stories ensuring each are testable. Links test cases in the supplied tool suite with user stories and test results.
- Tests applications for validity of results, accuracy, reliability, and conformance to requirements.
- Reads SQL queries to understand database to research testing data.
- Participates in root cause analysis with scrum team. Helps with recreation steps and troubleshooting.
- Executes well-structured test plans and test cases.
- Provides estimates of work effort.
- Monitors application performance after implementation to prevent reoccurrence of bugs by executing manual regression test plans.
- Prioritizes test cases to include in regression, based on risk analysis.
- Collaborates with peers to maintain consistent test methodology and documentation.
- Provides input to the QA testing strategy for the team’s software products.
- Actively participates in QA and scrum team meetings. Communicates test progress and results.
- Balances prioritizes and manages time with direction.
- Serves as a positive role model by representing ARAG at its Best.
- Tracks quality assurance metrics, like defect densities and open defect counts.
- Other duties as assigned.
Knowledge
- Experience with full quality management lifecycle for application development.
- Understanding of system, functional, performance, integration, and regression testing.
- Experience testing web-based applications.
- Experience with software like Rally, Jira, or Azure DevOps for defect and test case management.
- Understanding of performance and automated testing approaches and tools.
- Experience with SQL and understanding of relational databases.
- Understanding of WCAG accessibility guidelines and how to test for them using tools like ARC, WAVE, and NVDA.
Skills
Required
- Strong analytical abilities with strong attention to detail.
- Strong interpersonal skills to foster teamwork, commitment, and cooperation. Must be able to work with a variety of individuals at all levels of the organization.
- Ability to effectively manage workload, with guidance, across multiple project teams, prioritizing based on highest impact work.
- Ability to effectively operate, multi-task, and remain positive in a fast-paced, ever-changing environment with aggressive deadlines.
- Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest.
- Ability to troubleshoot and resolve issues at a tactical level.
- Excellent written and verbal communication skills.
- Ability to think beyond “what is” and ask “what could be?”.
- Willingness to maintain a “fail fast, move forward” mindset.
- Availability to work during off peak work hours when necessary.
Preferred
- Experience with Cucumber and behavior driven development of automated testing, including Gherkin.
- Experience with Oracle.
- Knowledge and experience testing in an AGILE environment.
- Docker and Jenkins experience.
- Experience using BrowserStack or a similar virtual instance technology in the automation framework.
- Load and performance testing experience.
- Experience testing in Salesforce.
- Use of Visual Studio.
- Experience using AppliTools for regression testing.
- Mobile testing.
Education
- Four-year college level education, or equivalent combination of education, experience and formal training in IT or a related field.
Experience
- 3+ years of experience in QA Methodology, or related field, of which a minimum of 1 year must be in a QA role.
Certifications, Licenses, Associations, etc.
- None required.
Physical
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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