At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Production Manager, Operations 2nd Shift

Shift Schedule: 2:00pm - 1:30am, Wednesday - Saturday

Factor_ a brand of HelloFresh is seeking a Production Manager, Operations for our 2nd shift. As the Production Manager, Operations, you will take a hands-on approach and deliver strategic operational leadership across all aspects of production and fulfillment. We're searching for a visionary leader who is excited to build something extraordinary and share it with the world!

You will...

• Provide cross-functional leadership from the front lines and immerse yourself in the trenches to optimize productivity, promote growth, encourage innovative ideas, and inspire change
• Map out, drive and continuously improve the day-to-day operations in a hyper-growth environment, effectively engaging, motivating and directing the team to ensure on-time and accurate delivery of customer orders
• Manage dynamic and cross-functional teams to better assess the daily operations of Production and Fulfillment teams
• Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and continuously improving production
• Coordinate product flow to drive the efficient process of receiving, storing, and distributing materials to departments
• Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Drive a customer-first environment focused on and committed to delivering the highest quality product to our customers
• Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
• Partner with Production Planning team to execute devised production plans and adjust sequencing based on business need when necessary

You are...

• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Strategic: you’re a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans.
• Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with the highest level of customer care and customer satisfaction

You have...

• 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
• Bachelor’s Degree preferred; High school diploma or GED required
• Proven success with managing 150-200+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it
• Comprehensive background in production, assembly, pick/pack, shipping, receiving
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
• Continuous Improvement/Lean Manufacturing advocate efficient people & project management skills (Six Sigma, APICS, Kaizen certification preferred)
• Strong proficiency Microsoft Excel

You’ll get…

• Competitive Salary & 401K company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)
• Snacks, coffee & catered meals
• Company-sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com