People Experience Partner

8 months ago
Employment Information
JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Property Management HR team is a looking for a dynamic partner to join the Midwest Property Management team. You will partner with the respective Business Leaders to ensure alignment and impactful execution of the People strategy with the business strategy throughout the Midwest Region. This role sits on site in our Chicago office. Our People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Talent Centers of Excellence to enhance the employee experience and help our talent to do their best work.

Functional Knowledge
Partner with Business leaders to influence, develop and integrate targeted people strategies based on situational analysis, to drive business objectives / goals and foster solid working relationships. Operate as an objective and trusted advisor; provide appropriate coaching to elevate the leadership team collectively and individually
Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
You will communicate a clear, accurate understanding of HR analytics, providing insights and strategic direction on how to use them to grow the business, deliver results and drive continuous HR improvement. Your expertise will provide commercially sound solutions to support business objectives.
Act as local delivery experts of JLL’s HR strategy, ensuring that local policies and practices are in line with the HR strategy
Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging
Lead or participate in just-in-time projects impacting business results
Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team
Provide consultation to business stakeholders through coaching, training, and advisory support
Support assigned employee group in transition, expansion, and stabilization of new business with great consideration given to employee experience
Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”
Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders

Qualifications and Experience:
Human Resources experience of 7+ years
Experience with Employee Relations (investigations, claims, performance management, etc.)
Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline)
Experience working in a remote, matrixed, and geographically distributed organization.
Skilled team player who can communicate their thoughts clearly and effectively
Skills & Competencies
Leadership
Drive the growth of the workforce on the ground, serving as a local HR professional
Skilled facilitator, who can lead local and regional employee events, programs, etc.
Strong team management skills with the ability to effectively manage priorities
Problem Solving
Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
A passion to work with people across a variety of backgrounds teaching and learning from people across the organization
Excellent organizational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
An appetite for exceeding expectations and creating wow within the business

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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