About Stepful

Stepful is reimagining healthcare training, making it 10x more accessible, effective, and fun.

Stepful is one of the fastest-growing start-ups in New York City. We launched a year ago and have already graduated hundreds of students. Our graduates, mainly from underprivileged communities, go on to work at leading healthcare institutions such as OneMedical, NY Presbyterian, and Davita. Stepful students increase their salaries by 25% on average after just four months of training.

The founding team is uniquely positioned to grow Stepful to be the leader in healthcare education. Each founder brings in relevant experience from leadership roles at Udacity, Apple, Uber, and Triplebyte.

Stepful is backed by Y Combinator and just closed a round led by Reach Capital, the leading edtech investor in the US.

The Role

Are you passionate about empowering thousands to get upskilled and secure high-quality jobs?

As an Externship Coordinator/Account Manager, you will serve as first-line support to our students, providing all the information they need to secure an externship and find a job.

What You’ll Do

• Identify, prospect, and build relationships with healthcare organizations, including hospitals, clinics, and medical practices.
• Develop and execute new affiliation agreements with healthcare employers to host our students.
• Work 1:1 with students to navigate the process of securing an externship, including drafting resumes, conducting mock interviews, and ensuring students successfully complete all the requirements on time to join the externship site.
• Ensure student externship placement on site within one week of them completing their program.
• Coach students to excel at their externship.
• Provide timely support to our students, successfully resolving inquiries using Front/HubSpot.

Qualifications

• Experience working for a vocational training school, university, or staffing agency
• Two years of experience in career services or externship role
• Be a Certified Clinical Medical Assistant (preferred)
• Front, Freshdesk, or Hubspot experience (preferred)
• Strong communication skills and high attention to detail to ensure our students’ issues are resolved in the most efficient manner.
• Availability to work 25+ hours per week

Job type

• Remote
• Contract

Job Types: Part-time, Contract, Temporary

Pay: $18.00 - $24.00 per hour

Schedule:

• Day shift

Application Question(s):

• Do you have experience in acquiring externship/clinical affiliation agreements for a vocational program?

Education:

• Associate (Required)

Experience:

• Coordinating externships or career coaching: 2 years (Required)

Work Location: Remote