Operations Supervisor
8 months ago
Employment Information
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI
We’re making new and exciting things – and we could really do with your help.
We’re a tight knit crew that is made up of about 80 manufacturing employees across two shifts. We love great design and embrace our mission to “Design Remarkable Products for our Customers, for our Planet, for Everyone.”
We are the internal manufacturing team for an amazing design and print company. We use teamwork to tackle it together and make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help our customers start conversations, open doors and strengthen relationships. We have great equipment, high end materials, cutting edge technology and a clean and fresh work environment.
Responsible for ensuring alignment across all functional disciplines within Operations - Manufacturing, Supply Chain, Quality, and Maintenance/Engineering to support and drive cross-functional cohesion.
Works in conjunction with peers and management to provide leadership support in manufacturing production operations.
This is an exciting opportunity in our East Providence, R.I. facility. The successful candidate will report to the Sr. Manufacturing Manager and work closely with the Customer Service and Quality/Engineering teams as well supervise as our amazing MOO Manufacturing team.
The Person We Want
- Ability to work in a fast-paced, ever-changing environment
- Ability and willingness to adapt to change
- Ability to give and receive constructive feedback
- Self-motivated and a team player
- Passionate about people
Responsibilities
- Management of Process Standards and Continuous Improvements initiatives within manufacturing
- Manage labour resources to ensure optimal product flow and internal/external customer service level agreements (SLA) requirements are met.
- Support manufacturing to assure targeted productivity, quality and autonomous maintenance are met at SOP standards.
- Identifies and implements improvements as necessary to ensure optimum lane output is met across all Manufacturing lanes.
- Working with Quality to identify and analyze root causes of process deviations and determine corrective measures.
- Ensures efficient communication and alignment of resources across Manufacturing and Quality
- Responsible for management of manufacturing personnel including recognition, corrective action, mentoring, coaching, training, employee relations, and performance management.
- Evaluates employee performance and conducts performance reviews while supporting employee growth and career development.
- Participate in the design and development of training programs and ensure adoption by personnel.
- Works with Operations Manager, Quality and Engineering to develop a plan that adheres to key performance indicators (KPI’s) and communicates the plan and desired results to the team
- Champions a strong 5S, safety, and quality culture by promoting existing and creating new programs and processes
- Monitor Inventory utilization of consumable materials in conjunction with Waterspider.
- Works in conjunction with Planning to identify current and future (i.e 2-3 months out) capacity, availability, and utilization
- Supports testing of new equipment, processes, and materials by scheduling labor and machinery.
About You
- Industry experience in a role leading a manufacturing team.
- Knowledge and experience with print manufacturing preferred.
- Manufacturing production knowledge.
- Self-motivated and a team player.
- Passionate about people – internal and external customers as well as team members
- Familiar with Lean, SOP’s and best practices for manufacturing management.
- A keen eye for detail while consistently meeting strict turnaround deadline times.
- Enthusiastic, dependable and open to a fast-paced environment.
- Initiative and decisiveness - able to think outside the box to creatively solve problems.
- A go-getter attitude, someone who does not settle for “just OK.”
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.
That’s why we offer 23 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
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