About the Job

Reporting to the Chief Operating Officer, the Human Resources and Operations Manager at New Day Diagnostics plays a pivotal role in managing the daily operations and administrative functions of the organization including human resources and general operations.

RESPONSIBILITIES

Human Resources:

Responsible for all day-to-day Human Resources activities of the organization including but not limited to:

Talent Acquisition and Development

· In collaboration with Department Managers, lead the recruitment process, including sourcing, interviewing, and selecting candidates for open positions.

· Develop effective onboarding programs to ensure smooth assimilation of new employees into the company.

· Identify training needs, coordinate learning programs, and support career development opportunities for employees.

Compensation and Benefits

· Oversee and manage employee benefits programs, including health insurance, dental and retirement plans.

· Process all payrolls to include biweekly and monthly, quarterly, annual incentives and commissions. Submit Payroll reports to Accounting Manager for entry into QuickBooks.

· Review and process employee expense reports ensuring adherence to company polices. Verify receipts and documentation for travel-related expenses, ensuring compliance with expense guidelines.

Compliance and Reporting

· Maintain accurate employee records and ensure compliance with data privacy regulations.

· Ensure adherence to labor laws, regulations, and employment standards.

· Prepare HR-related reports and metrics for management, including turnover, recruitment, and diversity statistics.

Employee Relations

· In collaboration with Department Managers, address and mediate employee concerns, conflicts, and grievances in a fair and objective manner.

· Oversee performance appraisal processes, provide coaching to managers, and promote continuous feedback and improvement.

· Create initiatives to foster a positive workplace culture, promote employee morale, and ensure a high level of employee engagement.

Operations:

Provide day-to-day management and/or operational oversight to business office.

· Manage and supervise medical billing and administrative staff to ensure smooth office operations, efficient billing, insurance credentialing and verification processes.

· Maintain and manage all company insurance policies. Proactively initiate the insurance renewal process in advance of the expiration date. Obtain quotes from multiple insurance companies to obtain the best rates. Present quote comparisons to management.

· Work closely with administrative, lab and clinical research staff to manage the procurement of medical equipment and supplies necessary for daily operations. Assist in the negotiation of vendor contracts and manage vendor relationships to achieve cost effective solutions.

· Identify opportunities for streamlining and optimizing operational processes to increase efficiency and reduce costs.

REQUIREMENTS

· Bachelor’s or Associate degree in business, Human Resources or related field

· Minimum of 3 years of comprehensive HR Management Experience

· Strong understanding of HR laws, regulations, and best practices

· Strong organizational and multitasking skills

· Excellent communication and interpersonal abilities

· Detail-oriented with a focus on accuracy and problem-solving

· Ability to prioritize tasks and manage time effectively

BENEFITS

· Health, Dental, and Vision Insurance

· Life & Disability Insurance

· Vacation, Sick, Holiday and Personal Days

· 401(k) Plan with Employer Contribution

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Human resources: 3 years (Required)

Ability to Commute:

• Knoxville, TN 37919 (Required)

Ability to Relocate:

• Knoxville, TN 37919: Relocate before starting work (Required)

Work Location: In person