At Vantage, an Account Manager is an employee who continuously manages customer accounts, maintains customer relationships, provides excellent customer service, and can always add value. Account Managers hold thorough knowledge of third-party logistic companies, represent the company’s brand, and are always customer focused.

What You’ll Do:

• Run reports through the internal TMS (Mcleod)
• Customer account oversight and management
• Understand the prospect to customer lifecycle
• Self-starter in lead generation through creative avenues- Including external websites, social media platforms, and lead generating systems
• Understand how to pursue prospects
• Understand how to provide value to customers and prospects to gain a larger platform for sales
• Conduct sales calls with new prospects to develop relationships and continuously update the CRM to build your own book of business
• Verify necessary information regarding customers, including sales, customer freight, and required carrier information
• Maintain customer relationships and expand customer base to eventually own accounts
• Negotiate with customers and prospects rates for lanes opportunities
• Communicate with sales and management team any account updates
• Thorough understanding of the logistics market to provide competitive pricing to customers
• Communicate and provide solutions to customers for issues that arise with their freight
• Make outbound calls and take inbound calls
• Know when management needs to be involved
• Abide by the company policies and procedures

Qualities of an Account Manager:

• Self-Motivated
• Financially Driven
• Proactive
• Communicative
• Personable
• Flexible
• Organized and Detail Oriented
• Problem-Resolution Expert
• Disciplined
• Team Player
• Ability to Multitask

Vantage’s Ideal Candidate:

Vantage’s ideal candidate is someone who understands the value of a third-party logistics company with operational and sales experience. Someone who is looking for a fast-paced environment and to pursue the next step in a company that provides a career path. Someone who is a self-starter, has the ability to multi-task, and is financially motivated.

Requirements and Skills:

• High School Diploma or equivalent education
• Preferred 1-2 years minimum of Account Management experience in the supply chain industry
• Experience in a fast-paced environment
• CRM, TMS and Microsoft Office experience
• Exceptional written and verbal communication
• Negotiation skills and tactics

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Sunbury, OH 43074: Relocate before starting work (Required)

Work Location: In person