Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

**This position requires that you reside in North Carolina**

This Opportunity:

What You'll Do:

• Develop and deliver comprehensive training programs tailored to the needs of middle managers, covering topics such as leadership skills, communication, conflict resolution, performance management, and strategic thinking.
• Conduct thorough assessments to identify individual and team training needs, utilizing a variety of tools and methodologies.
• Provide one-on-one coaching sessions to middle managers, offering personalized guidance and support to help them overcome challenges, maximize their potential, and achieve their professional goals.
• Collaborate with HR and senior leadership to align training initiatives with organizational objectives and strategic priorities.
• Design and facilitate interactive workshops, seminars, and group exercises to promote skill development, knowledge sharing, and team cohesion among middle managers.
• Evaluate the effectiveness of training programs through feedback mechanisms, surveys, and performance metrics, making necessary adjustments to enhance outcomes and ensure continuous improvement.
• Serve as a mentor and role model for middle managers, exemplifying best practices in leadership, decision-making, and interpersonal effectiveness. Design, implement and monitor an effective mentorship program.
• Stay informed about industry trends, emerging technologies, and best practices in training and coaching, incorporating relevant insights into program design and delivery.
• Foster a culture of learning and development within the organization, encouraging middle managers to take ownership of their professional growth and seek opportunities for skill enhancement.
• Maintain accurate records of training activities, participant progress, and outcomes, generating reports and analysis as needed to track ROI and demonstrate the impact of training interventions.
• Travel is required.

Qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field; Master's degree preferred.
• Proven experience in designing and delivering training programs for middle managers, preferably in a corporate or organizational setting.
• Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques.
• Demonstrated proficiency in coaching middle managers to improve performance, enhance leadership capabilities, and achieve professional development goals.
• Exceptional communication and interpersonal skills, with the ability to build rapport, motivate others, and foster a positive learning environment.
• Excellent organizational skills, with the ability to manage multiple priorities, meet deadlines, and adapt to changing needs and circumstances.
• Knowledge of relevant tools and technologies for training delivery, such as learning management systems (LMS), virtual classrooms, and multimedia resources.
• Certification in coaching (e.g., ICF accreditation) and/or training (e.g., ATD certification) is a plus.
• Commitment to diversity, equity, and inclusion, with the ability to work effectively with individuals from diverse backgrounds and perspectives.
• A passion for professional development and a genuine desire to help others grow, succeed, and reach their full potential.

Education We're Looking For:

Certifications We're Looking For:

Experience We're Looking For:

Schedule:

Target Weekly Hours:

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.