Human Resources/Business Office Manager | French Creek Recovery Center | Meadville, Pennsylvania The Manager of Human Resources leads and manages the overall provision of Human Resources services, policies, and programs for the facility including employment and compliance; recruiting and staffing; employee orientation, onboarding, and training; performance management and improvement; employee retention and engagement; policy development; employee relations; and compensation, payroll and benefits administration. Provides support and guidance to facility management and employees with a focus on consistent employment practices.

Summary of Business office duties - The Business Office Manager leads and provides operational directives for all Business Office activities related to the claim’s management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Plans, develops, organizes, implements, evaluates and supervises business office activities including the financial counselling, billing, and collections functions for all service lines.

Bachelor's degree in human resources, business or related field required OR High School diploma plus related comparable experience.
Four or more years of experience in a progressively responsible HR role required.
Demonstrable knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, employee relations and negotiation, engagement and retention and human resources information systems required.
Experience with regulatory agencies (Joint Commission, CMS, etc.) preferred.

• Provides expertise and support in Human Resources Administration including policy and procedure, employer/employee relations, HR strategy, regulatory compliance, and employment law. Provides guidance on interpretation of policies and procedures.
• Translates complex information and provides highly specialized advice in a specific Human Resources discipline.
• Develops and maintains tracking system for open positions. Recruits, screens, onboards, and orients new hires according to facility needs and budget.
• Develops, and conducts staff development program including training and education. Ensures license and required certifications are appropriate and current.
• Designs and implements retention initiatives including rewards and recognition and engagement.
• Develops and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale, motivation and engagement. Provides coaching and conflict resolution for managers and employees.
• Conducts investigations of employee complaints or incidents.
• Administers benefit programs including timely enrollment, processes unemployment and worker’s compensation claims and leave benefits.
• Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
• Manages employee performance thru updated job descriptions and competencies, timely evaluations, and merit increases as appropriate.
• Manages an equitable and competitive compensation program. Develops and maintains company salary/wage scale.
• Enters employee data accurately. Ensures employee files/records are compliant and maintained according to regulatory standards and company policies. Responds to agency surveys.

Why French Creek Recovery Center?French Creek Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. French Creek Recovery Center is an EOE.