HUMAN RESOURCES TECHNICIAN

Full-time 8 months ago
Employment Information

Primarily responsible for maintaining employee benefits and retirement records in SAP. Coordinates directly with the Benefits & Wellness Office on matters involving the CMU Choices benefits program including health insurance, life insurance & disability, FSA & HSA plans and retirement plans. Processes enrollments, terminations, and changes to enrollments. Maintains and updates SAP and administers COBRA. Researches, analyzes and resolves program and data issues identified by the Benefits & Wellness Office or by others within SAP/HR unit. Participates in system testing of rates & benefits changes. Responsible for vendor interface files and report generation. Makes recommendations for process improvements, as necessary. Provides secondary support to HR Systems Analyst(s) in processing transactions and auditing/formatting of SAP data reports for completeness and accuracy.

Required Qualifications
Education equivalent to an Associate’s degree or equivalent combination of education and experience.
Two years of qualifying experience in benefits, payroll or human resources department setting.
Demonstrated ability to function in a technical on-line systems environment.
Demonstrated proficiency with MS Word and Excel.
Demonstrated problem solving, analytical, attention to detail and organizational skills.
Demonstrated ability to interpret, analyze and comprehend system-related issues.
Demonstrated ability to communicate effectively and project a positive attitude.
Ability to perform the essential functions of the job.

Preferred Qualifications
Two or more years of verifiable clerical or technical experience maintaining employee benefits, retirement or other HR-related records in a HR information system, preferably SAP/HR.

Duties & Responsibilities
Enters all employee benefit enrollment data into the University’s system-of-record (currently, SAP) including retirement elections, employee deductions, dependent records and demographic changes; computes employer contributions and employee payroll deductions; works with Benefits & Wellness, Faculty Personnel Services and Payroll on retroactivity issues and benefit processing issues; conducts testing as required; and prepares and distributes reports.
Performs system testing for updates to premium and contribution tables and codes in SAP system and online benefits enrollment application.
Creates data extracts and downloads to provide management reports for special projects such as bidding and request for proposals, benefit management reports, enrollment activity reports, and special ad hoc data requests.
Works closely with Benefits & Wellness, Payroll, Employment Services, Faculty Personal Services and Global Campus to ensure that benefit processing occurs in an effective and efficient manner; simulates paychecks and troubleshoots to resolve benefit related payroll issues including retroactivity/arrears.
Handles system processing of benefits status change elections, generation of COBRA qualifying event notices and related tasks; completes the necessary system entries to set up new employees for online benefits enrollment; resolves employee issues identified by Benefits & Wellness Office and/or SAP/HR team; troubleshoots situations and resolves employee benefit problems.
Completes FSA and HSA deductions for annual elections in SAP, transmits payroll deduction data to vendor, audits payroll deductions and processes end of year reporting.
Responsible for running audit reports prior to every payroll entry deadline to ensure accuracy and to eliminate potential for errors in data entry and benefits processing; corrects errors immediately in order for payroll processing to run correction on schedule, and notifies applicable departments and/or employee of errors.
Prepares and sends enrollment data to vendors using standardized interface files.
Responsible for annual child eligibility audit for health and life insurance coverages and processes corresponding changes in SAP.
Responsible for entry of employee retirement elections and tax-deferred salary reduction elections; performs system uploads associated with tax-deferred annual maximums; investigates and resolves retirement and tax-deferral processing issues (which may include mistake of fact processing); resolves retirement contribution and tax-deferred contribution errors and problems. Immediately notifies supervisor when such errors occur.
Creates report of new hire demographic data, transmits to ORS in order to determine participation in MPSERS retirement programs, enrolls new hires in appropriate retirement program (MPSERS or 403(b) Basic Retirement Plan), identifying one-time irrevocable choice eligibility and works closely with other staff to communicate with employee.
Coordinates benefit related system entry process for retiring and terminating employees, including entry of tax-deferrals and benefit adjustments for final pay as well as resolves any payroll issues.
Processes system changes within applicable timeframes for IRS benefits and retirement/tax-deferred changes.
Conducts initial research and troubleshoots for benefits-related SAP functionality.
Corrects system problems by analyzing situation to determine cause/effect as well as resolution.
Serves as secondary support for HR Systems Analyst(s) assisting with the processing of some staff transactions, the auditing of reports for completeness and accuracy, and the formatting of SAP data reports before being released to the user departments.

Supervision Exercised
None.

Message to Applicants
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Employee Group
Supervisory Technical

Staff Pay Level
6

Pay Range
$17.00 - $25.64; estimated starting rate: $17.00 - $21.00

Division
Finance and Administrative Services

Department
HR - SAP/HR Information Systems

Position Status
Regular

Position End Date

Employment Status
Full-Time

FTE
1.00

Position Type
12 month

Weekly Work Schedule
M-F 8am-5pm, evenings & weekends as required.

Location
Mount Pleasant, MI

About the Department

About CMU
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

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