Primary Function

The Human Resources Manager oversees the day-to-day human resources functions for CAPA and for the companies where CAPA provides this function as part of its shared services agreement (CSO, Contemporary, Friends of the Drexel, Short North Stage, and the McCoy Center for the Arts). This position collaborates closely with the Director of Human Resources supporting the recruitment, performance management, employee relations, and benefits functions. This is a hybrid position. The salary range for this role is $65,000 - $75,000.

Duties and Responsibilities

• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

• Serves as the HR representative in meetings and co-leads the Engagement Committee to plan workplace events and establish programs that enhance employees’ work life experience.

• Maintains knowledge of trends, best practices, regulatory changes, and recent technologies in human resources, talent management, and employment law.

• Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

• Participate in investigation and resolution of ongoing staff relations issues, anticipate problems, and develop, recommend, and initiate appropriate steps for resolution.

• Supports Performance Management program by assisting managers with employee coaching and counseling, maintaining current job descriptions, and coordinating the annual evaluation program.

• Completes exit letters and exit interviews.

• Writes, updates, and interprets CAPA policies and procedures, including those contained in the Employee Handbook.

• Administers Workers Compensation, Disability, and FMLA programs including the Employer’s validation of claims.

• Coordinates new hire orientation program, including the completion of necessary paperwork.

• OSHA reporting

• Ensures CAPA is compliant with HIPPA, Affordable Care Act, and all other laws that regulate Health Insurance coverage.

• Communicates regularly with staff, providing timely updates on HR topics via CAPA connect.

• Assists with Benefits Administration functions for all health insurance plans including open enrollment and answering employee questions.

• Develops and administers creative wellness initiatives as part of CAPA’s Wellness Program.

• Works closely with other HR staff members to identify and establish innovative programs that improve the overall HR functions for CAPA and its shared services organizations; completes department projects as assigned.

• Provides payroll backup when necessary.

• Review and make recommendations for improvement of policies, procedures, and practices on human resource matters. Communicate changes in human resources policies and procedures and ensure proper compliance.

• Performs other duties as assigned and demonstrates a focus on serving the employees of CAPA and its shared services organizations.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.

• Strong Analytical and critical thinking skills.

• Skill in writing and interpreting policies.

• Ability to work with a high degree of professionalism and confidentiality.

• Ability to collaborate effectively with employees of various backgrounds at all levels of the organization.

• Trusted and approachable leader

Education & Experience

• Bachelor's degree in human resources, Business or related major

• At least 3-5 years of previous experience as an HR Supervisor or Manager

• Demonstrated ability to lead, mentor, and coach a diverse employee population.

• Demonstrated knowledge of federal, state, and local employment laws

• Proficient in Microsoft Office programs, ADP, and HRIS systems.

• Strong organizational and interpersonal skills.

• HR certification preferred.