The Human Resources Manager provides overarching support, strategy, and guidance to the entire organization. Working as a liaison between the people and the organization, this role acts as the voice of both sides through all levels of human resources including, but not limited to, recruiting, hiring, onboarding, orientation, employment relations, developing and implementing processes and policies, compliance, and other HR functions. The Human Manager is also responsible for the HR and Office teams daily to weekly successes and functions. The HR Manager should keep a keen focus on the FourSeasons Core Values by continuously working and operating proactively with accountability and agility; in a client-focused manner.
Performance Objectives
· Lead the development and implementation of HR initiatives and strategies ranging across all HR functions.
· Provide functional, tactical, and strategic support to all HR practices, owning day-to-day tasks as well as high-level, strategic plans within the department including benefits, recruiting, hiring, leadership development, employee relations issues, job performance management, etc.
· Develop further HR strategy and support functions across the company to best support our teams, new hires, candidates, vendors, and customers through various short- and long-term goals developed and set in partnership with leadership.
· Maintain office services by supporting office operations and procedures such as vendor relationships, office organization and strategy, and in daily to weekly functional support.
· Be a front-seat driver in providing a positive culture, driven by our 4 core values – proactive, accountable, agile, and client-focused.
· Develop and maintain various metrics for tracking department success and understand future strategy and growth.
· Provide backup to other departments when and as necessary, acting as a team player to best support the entire company.
Compliance Expectation
· 8+ years of Human Resource experience required. Bachelor’s degree with an HR concentration a plus. SHRM membership a plus. HR-specific certifications such as SHRM or PHR a plus.
· Experience in an HR leadership role, preferred. Experience managing safety functions a plus.
· Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources required.
· Knowledge and established best practices for staying abreast on compliance, labor, and safety laws.
· Ability to lead and manage crucial conversations up to and including separation.
· Team-player with passion for the people to provide exceptional support to the team.
· Ability to lead and motivate teams and establish processes that increase workflow and productivity.
Roles & Responsibilities
Human Resources
· Provide continued support and development in existing HR processes and policies including, but not limited to the annual review process, the 30-60-90 goal setting program, referral bonus programs, etc.
· Provide support to employment relations issues at any level including through general problem solving, written warnings, separations, etc.
o Collaborate with leadership on employee relation issues, providing guidance and advice. Assist with the completion of written warnings and leading separation conversations, when needed.
o Maintaining necessary documentation of all conversations, meetings, digital communications, etc. to monitor and support each situation.
· Manage the full-cycle recruitment process for various-leveled openings. Oversee and support the posting, screening, interviewing, scheduling, and selection process, adding in process efficiencies, when needed.
o Continuously review and modify the recruiting, onboarding, orientation, and offboarding of team members to ensure best team member experiences, accuracy, compliance, and speed of hiring or separating.
o Develop recruiting strategy to increase brand awareness and attract additional talent in new and existing markets including through relationships with local trade schools and programs as well as through marketing and visibility strategies.
o Develop metrics for tracking and analyzing recruiting and onboarding trends. Utilize metrics to further develop long-term recruitment strategies.
· Manage the full-cycle benefits processes for team members including enrollment, changes and updates to benefits, communicating updates, answering questions.
o Assist senior leader with renegotiating benefits packages annually.
o Own the open enrollment process, ensuring clear communicating to team members regarding benefits packages, specifically any changes.
o Research and propose benefit plan changes (FSA, 401k, short- or long- term disability, as examples) and rollout strategies.
· Identify and develop various HR processes to support the continued growth and development of the team which could include but is not limited to additional performance and leadership development programs, trainings, pay standardization, team member engagement plans, software support (assisting in future HRIS / ATS / ERP / etc. implementations), etc.
o Develop and maintain additional programs and process to provide continued support to teams including but not limited a mentor program, core values program, etc.
· Support and further develop HR management tools and resources such as PTO tracking, performance review tracking, recruiting, and onboarding practices, etc.
o Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, separations, performance appraisals, and absenteeism rates
· Own necessary updates and communications for HR policies and handbooks, as needed, to continuously be developing policies to best support our teams.
· Ensure compliance and standardization to HR processes including but not limited to timekeeping, company vehicle use, uniforms, onboarding, training, etc.
· Support the established leadership development program, coaching and mentoring current leadership on various competencies and best practices.
· Lead the overall strategy and long-term development of the HR department by goal setting, budget setting and maintaining, etc.
· Ensure consistent communication and support to all team members, candidates, customers, etc., including questions are answered, knowledge of policies and process are present, etc.
· Stay up to date on various and new HR trends and best practices.
· Other duties to best support company and teams, as assigned by leadership.
Safety
· Support all Safety initiatives across the company, in partnership with leadership including, but not limited to, owning the worker’s compensation process, on-the-job accident processes and responses, and weekly toolbox talks.
· Assist in the overall voice of maintaining a safety-first mindset for our teams, assisting in monthly safety topic reminders and communications.
· Partner with Safety Consultant to schedule, manage, and lead safety trainings throughout the year including during new hire orientations and during quarterly training days.
· Partner with Safety Consultant to maintain all OSHA and TOSHA standards within trainings and through various safety protocols including but not limited to training, 300 logs, accident reporting, etc.
Compensation & Benefits
Job Type: Full-time
Pay: $72,000.00 - $92,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person