Human Resources Assistant
Full-time
8 months ago
Employment Information
Description
Qualifications
Education:
Full Time Days Monday - Friday 8am - 5pm
ScionHealth is committed to a culture of service excellence as demonstrated by our employees’ adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Professionalism, and Responsibility.
As our most acute level of care, our specialty hospitals offer the same critical care patients receive in a traditional hospital or intensive care unit, but for an extended recovery period. Our clinicians play a vital role in the recovery process for chronic, critically ill and medically complex patients.
The HR Associate coordinates and processes a variety of activities associated with the facility Human Resources Department. Processes and maintains copies of certain documents and information related to payroll, benefits, new hire onboarding, employee relations, employee engagement, employee credentials/competencies and employee and contractor files recordkeeping. Coordinates with various hospital, Regional and Corporate HR personnel to ensure compliance with human resources related activities including, but not limited to: new hire onboarding and orientation process, performance appraisals, payroll, benefits, status changes, termination requests, employee recognition, licensure verification and personnel files recordkeeping. This person also refers employee relations, disciplinary issues, termination requests and other HR policy interpretation and compliance matters to appropriate Regional and Corporate HR personnel.
The HR Associate will act as the Patient Relations Representative and serve as a liaison between patients, families, physicians and clinical staff to provide proactive and personalized services to enhance the patient and family experience. Proactively collaborates with leaders and staff to improve patient satisfaction. Proactively obtains resolution of concerns brought forward during daily rounding. Assists patients and families with the completion of the patient satisfaction survey prior to discharge.
Provides administrative support & coordination within a fast paced HR Department that supports 8,500+ employees which include recruitment and retention.
Essential Functions:
- Controls the flow with all pre-hire compliance, including but not limited to, mailing pre-hire paperwork and recruiting literature, making follow-up calls to leaders to determine candidate status and entering information and activity into the applicant-tracking database.
- Understands and executes all pre-hire compliance related steps to determine hiring criteria within the healthcare field including background checks, drug screen tracking and verification of professional licenses.
- Initiates the onboarding process, including but not limited to, tracking of pre-hire paperwork, preparing offer letters, preparing sign on bonus agreements, maintaining employee files, checking for compliance, developing, maintaining, producing and implementing appropriate compliance documentation, tracking spreadsheets, reports and other administrative support as needed.
- Managing job posting system or pulling payroll reports to better support the recruitment efforts.
- Responding to phone calls and emails regarding HR related questions.
- Providing education on benefits, leaves of absences, payroll and HR processes to new hires, employees, and managers.
- Investigating employee questions re: benefits, time off and payroll issues and works with internal and external departments to resolve.
- Contacting Internal Benefit Specialists for problem resolution.
- Creating and maintaining electronic employee records in payroll system.
- Creating and maintaining employee files.
- Processing Personnel Action Requests and Leave of Absence paperwork.
- Assisting with the transition of new employees during acquisitions or new business start-ups related to new hire paperwork and benefits eligibility.
- Training new managers on proper HR processes and procedures as necessary.
- The HR Associate will act as the Patient Relations Representative and serve as a liaison between patients, families, physicians and clinical staff to provide proactive and personalized services to enhance the patient and family experience.
- Proactively collaborates with leaders and staff to improve patient satisfaction.
- Proactively obtains resolution of concerns brought forward during daily rounding.
- Assists patients and families with the completion of the patient satisfaction survey prior to discharge.
- Supporting Operations as needed in various projects.
Knowledge/Skills/Abilities:
- High degree of emotional intelligence.
- Strong communication and organizational skills.
- Strong customer services skills and attitude.
- Ability to work with many different people with different personalities.
- Strong multi-tasking ability and ability to work through ambiguity.
- General knowledge of Human Resources policies and procedures and Healthcare compliance.
- Ability to work with a team to create effective departmental strategies and meet team goals.
- Strong personal computer skills, including spreadsheet and database usage, Excel and Microsoft Word. Must be technology savvy and highly organized.
- Ability to work flexible hours, including evenings &/or weekends.
- Ability to work well with others in a team environment.
up to $29 / hr based on experience
Qualifications
Education:
- High School diploma or G.E.D.
- Associate degree preferred.
Licenses/Certification:
- none
Experience:
- 2 years customer service, telephone, email communication and administrative experience.
- Experience in a health care setting.
- Must have at least two (2) years Human Resources Assistant or equivalent experience in a healthcare organization – a hospital setting is preferred.
Disclaimer:
This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.
This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.
Share this
