Duties and Responsibilities

• Provide a high level of customer service for new hires and employees as it relates to benefits, 401K, and other general HR needs.
• Administer employee benefit program and manage compliance, including health insurance, COBRA, retirement plans, short & LTD and other voluntary benefits.
• Facilitate benefits enrollment and educate employees on available options.
• Responsible for expediting and resolving benefit inquiries and problems, processing employee and dependent eligibility information and dates.
• Collaborate with benefit providers and broker to expedite delivery of benefits.
• Maintain up to date benefit records with carriers for all new hires and terminated employees.
• Work with accounting in the processing and auditing of benefit providers billing and invoicing.
• Working with the HR Manager and CFO in the annual benefit review and open enrollment planning process.
• Work to complete annual required benefit and 401k plan audits and filings.
• Work collaboratively with the payroll department to ensure accurate and timely processing of paycheck deductions based on employee benefit and insurance selections.
• Communicate HR policies and updates to employees through various channels, including face to face training sessions.
• Provide clear and comprehensive information on benefits, policy changes and other HR related matters.
• Back-up resource for payroll team and processing.
• Respond to employee relation matters as necessary.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities but does serve as an advisor to the organization in the areas of benefits, administration, and compliance.

Qualifications:

• 3+ years of experience in benefits (medical, dental, vision, life, and other ancillary offerings is required.
• 3+ years’ experience in 401k plan administration is required.
• 3+ years HR related experience is required.
• Knowledge of HR and benefit compliance and regulations.
• Demonstrated experience working in a fast paced, hands-on environment.
• Experience in multi-state, home services and/or field operations preferred.
• Knowledge of federal and multi-state respective employment and benefit regulations.
• Bachelor's degree preferred or relevant experience,
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Required Skills/Abilities:

• Strong communication and interpersonal skills.
• Detail oriented with excellent organizational abilities.
• Maintains the highest level of confidentiality and ethics.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Basic Google and Microsoft Suite of Products skills and intermediate excel skills along with experience working in HRIS (Preferability ADP) and service ticketing systems.
• Bi-lingual Spanish would be preferred.
• Military service a plus

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift >=15 pounds at times.
• Ability to travel approximately 5% of the time as needed to field locations for annual open enrollment meetings.

Compensation and Benefits

• Salary commensurate with experience
• Medical, vision, and dental insurance
• 401(k) plan with 3% automatic company contribution
• Company paid Life Insurance
• Company paid short term disability
• PTO, vacation, holidays
• On-Site Gym and showers - free access