Fitness Membership Experience Specialist Northwest Suburbs PM Shifts
Part-time
8 months ago
Employment Information
StretchLab Deer Park-Northwest Suburbs: Mon 9-1pm, Thur 8-1pm, Fri 8-1pm & Sat 8-1pm
This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm! StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join one of our three StretchLab studios in Deer Park!
StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 450 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLab’s proprietary Flexologist ™ training, nationally recognized & accredited for continuing education, ensures that their client’s receive a world class stretching session.
Position:
The purpose of the Member Experience Specialist to promote the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience. Grassroots Marketing, email marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, digital marketing & customer service experience is required. Schedule flexibility very important and includes working Saturdays & some evenings! As our studios expand advancement opportunities will be available.
Responsibilities:
This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm! StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join one of our three StretchLab studios in Deer Park!
StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 450 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLab’s proprietary Flexologist ™ training, nationally recognized & accredited for continuing education, ensures that their client’s receive a world class stretching session.
Position:
The purpose of the Member Experience Specialist to promote the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience. Grassroots Marketing, email marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, digital marketing & customer service experience is required. Schedule flexibility very important and includes working Saturdays & some evenings! As our studios expand advancement opportunities will be available.
Responsibilities:
- Assist studio Manager with the sales process of lead generation, follow up, membership sales presentation & close.
- Book and confirm stretch appointments & intro sessions. Assess first time appointments.
- Social Media Studio posting, Email marketing, creating content, Grassroots Marketing, out of studio pop up events.
- Manage the front desk to greet and check-in clients and prospects
- Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
- Maintain an acceptable level of membership sales production & sales goals
- Emphasize and enforce the objectives of the studio as a fitness and wellness provider
- Present available services, memberships & packages to current & prospective members
- Book quality appointments and follow-up with leads and missed intro sessions
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Key Holder, ensure the studio is open in the AM.
- Other duties as assigned
- Excellent sales, communication, and customer service skills Required
- Health & Fitness Membership Sales experience Required
- Social Media & Canva
- Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Competitive compensation based on experience
- Commission on Membership Sales
- Free StretchLab membership
- Paid Time Off
- 401 (K)
- Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
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