Financial Fraud Investigator II
8 months ago
Employment Information
Overview:
The Financial Fraud Investigator II is a valued part of the cohesive team focused on protecting the assets of the credit union and its members. The key tasks include investigating cases of fraud by interviewing victims and suspects, obtaining and reviewing evidence, and determining facts from the information. This role will prepare case summaries and make recommendations on the disposition of cases. An ideal candidate is an individual with previous experience in fraud investigations, attention to detail, analytical ability, and strong communication skills. Responsibilities:
Benefits
Company Overview
Pay Transparency: $60,000 - $80,000 based on experience and credentials
Location Type: Remote
Position Type: Full Time
Position Type: Full Time
Schedule: Monday through Friday 8:30 AM - 5:30 PM
The Financial Fraud Investigator II is a valued part of the cohesive team focused on protecting the assets of the credit union and its members. The key tasks include investigating cases of fraud by interviewing victims and suspects, obtaining and reviewing evidence, and determining facts from the information. This role will prepare case summaries and make recommendations on the disposition of cases. An ideal candidate is an individual with previous experience in fraud investigations, attention to detail, analytical ability, and strong communication skills.
- Investigate cases of fraud including check fraud, new account fraud, debit and credit card fraud, teller transactions, check kiting, identity theft, elderly exploitation, and other suspicious activity
- Obtain and review evidence, exhibits, photographs, public records, internet resources, law enforcement agencies, and other information through internal documentation
- Complete investigative reports and recommend disposition of cases to include the collection, preparation, and preservation of evidence
- Prepare case referrals to law enforcement for criminal prosecution
- Prepare Suspicious Activity Reports (SARs) in compliance with established regulatory guidelines and timeframes
- Assist members with allegations of fraud, fraud resolution, and unauthorized or suspicious transactions
- Collaborate with credit union staff to answer questions or provide information related to cases of suspected fraud
- Assist with operational tasks
- Execute required performance standards for quality, communication, promptness, and identifying fraud trends
- Attend job-specific training classes as requested by the manager
- Complete annual compliance training and understand the employee’s role in maintaining an effective compliance program
- Uphold Suncoast Credit Union’s culture, vision, and core values
- Participate in team meetings and projects by providing ideas for department improvements and efficiency opportunities
- Maintain an industry network to engage peer financial institutions to recover funds with submissions of indemnifications and without entry claims
- Identify and recommend process, policy, procedure changes, or enhancements to help prevent and mitigate fraud
- Bachelor’s degree in business administration, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements)
- 4+ years of experience in fraud investigations or risk management with a financial institution
- Experience utilizing Verafin for fraud investigations required
- Basic understanding of legal and court processes
- Accurate, detail-oriented, and organized with task management
- Must be able to maintain a high level of confidentiality
- Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
- Effective written, verbal, and interpersonal communication skills to interact with members, staff, vendors, and government regulators
- Ability to analyze and resolve routine problems and situations
Skills
- Analytics
- Communication
- Data Science
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
- Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to $5,000 per year
- Flexibility: Remote, Hybrid, and Onsite Schedules
- Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance
For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/
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