What You Will Do:

We are seeking a candidate to manage our Customer Service and Field Services Department. The successful candidate will work closely with Astronautics' extremal customers to ensure that Astronautics products and services contracts are fulfilled and that the customer's needs are met. The successful candidate will work closely with Astronautics Purchasing, Engineering and Quality teams while communicating with customers. The candidate will oversee, manage, lead teams for the installation, service, warranty of Astronautics products domestically and internationally.

This hybrid on-site position is located at our Headquarters in Oak Creek, WI. You will report directly into the Director – Quality Assurance.

How You Will Do It:

• Lead a team that contains both on site and remote employees.
• Lead an international group of aviation specialized technicians.
• Interact with the customer on a daily basis (some foreign customers) on program performance, schedule, and contract requirements (Limit scope creep)
• Generate schedules for complex development/upgrade projects using Microsoft Project, Excel, or Word for the Executive Staff and/or Customer.
• Good Organizational skills, able to change direction and handle multiple responsibilities.
• Assign daily workload after reviewing Engineering Orders and Drawings / Schematics.
• Ensure personnel, work center and aircraft safety environment is maintained.
• Oversee Logistics from purchase to shipping, to receipt and inventory at customer warehouse, store and document at office facilities.
• Manage revisions to documentation, i.e., Engineering Orders, Drawings, Schematics, Reports, Validate weekly against Master Data List (MDL).
• Assemble and organize Airworthiness documentation for customer delivery.

What We Look For:

Required

• Bachelor's degree with a specialization in science, engineering, aeronautical services from an accredited institution.
• Minimum 7 years of experience in aircraft maintenance management, quality assurance experience.
• Must be able to read and interpret electrical, mechanical schematics, and engineering drawings.
• Excellent verbal and technical writing communication skills.
• Proficient in Microsoft Office (i.e. Outlook, Word, Excel PowerPoint, Access, and Project).
• Strong leadership and communication skills in a team setting (both verbal and written).
• Good organizational skills; ability to change direcion and handle multiple responsibilities and tasks on a regular basis.
• Candidate must be permanently eligible to work in the United States without sponsorship.
• Candidate must be able to obtain a United States Passport.

Desired

• Military aircraft maintenance management / quality assurance management experience.
• FAA – Airframe and PowerPlant (A&P) license.
• Military or civilian aircraft avionics O/I level experience.

Who We Are

Join a team that designs computers, displays, and electronic systems for aircraft of the future! At Astronautics Corporation of America (Astronautics), you will be part of a creative group of professionals who work on the cutting-edge of technology. We offer competitive pay, excellent benefits and the opportunity for professional growth in a friendly environment.