About the Job

i-Tech Support, an Acumatica Gold Certified Partner and leading Managed IT Services Provider based in Orlando, Florida, is in search of an exceptional ERP Sales Professional to join our growing team. This role plays a pivotal role in driving sales and revenue growth for the company by acquiring new clients and expanding existing client relationships. This role requires a strong understanding of IT services and solutions, along with exceptional sales and negotiation skills.

What you will Do

Lead Generation and Qualification:

• Drive sales of Acumatica ERP solutions and related services to new and existing clients.
• Identify, qualify, and convert Acumatica leads through effective sourcing and management.
• Lead the sales proposal process, ensuring clarity and accuracy in scope of work and service agreements.
• Conduct initial discovery sessions to assess prospect needs and qualify their interest.

Sales and New Business Generation:

• Promote and sell additional ERP solutions to enhance client value.
• Spearhead lead generation initiatives, including outreach campaigns and content development.
• Meet or exceed established sales targets and performance indicators.

Client Relationship Management:

• Build and maintain strategic relationships with key stakeholders to understand their business needs and offer tailored solutions.
• Assess client requirements to evaluate the fit and effectiveness of Acumatica products.
• Efficiently manage the sales cycle from initiation to closure.
• Keep the CRM system updated with all sales activities and progress toward goals.

Market Research and KPI Tracking:

• Stay abreast of industry trends, competitive landscape, and emerging technologies to effectively position the MSP's offerings in the market.
• Maintain accurate records of sales activities, opportunities, and client interactions in the CRM system.
• Meet and exceed sales targets and objectives set by the company.
• Stay informed about Acumatica's offers, required certifications, feature updates, and potential applications to leverage in sales conversations.

What You'll Bring

• Proven track record of success in B2B sales, ERP Experience
• Understanding of general business processes and ERP systems
• Excellent communication, presentation, and negotiation skills.
• Ability to understand business concepts and translate them into business value for clients.
• Strong problem-solving skills and the ability to think strategically.
• Ability to establish and manage executive level relationships.
• Self-motivated and results-oriented with a passion for exceeding targets.
• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field (preferred).
• Acumatica Experience and Certifications a Plus
• Willingness to travel as needed to meet with clients and attend industry events.
• customer satisfaction and strive to exceed user expectations through prompt and effective support.

Our Commitment to Diversity

i-Tech is dedicated to creating a diverse and inclusive work environment. We encourage candidates from all backgrounds to apply, even if you do not meet every qualification listed. We believe in the strength of diversity and the value of different perspectives and experiences in driving innovation and growth.

About i-Tech Support

When you come on board i-Tech, you are joining a people-first team that is driven by a commitment to customers success, collaboration and teamwork, innovation, and professionalism.

Since 1999, i-Tech Support has helped businesses, non-profits and schools achieve their goals by supporting them with technology that simply works. The team at i-Tech has only one objective, and that is to help your organization get to where you want it to be and ultimately leave you happy.

Our major offerings

• Managed IT Services
• Acumatica Cloud ERP Consulting
• School Technology Services
• Educational Technology (EdTech)
• Cybersecurity
• Advanced Technology
• Cloud Services
• IT Professional Services

i-Tech Awards

o 2024: Finalist for 1st-time offered Acumatica Customer Success Award

o 2022-2023: Golden 100 Privately Held Companies in Central Florida (Orlando Business Journal)

o 2022-2023: Fast 50 Privately Held Companies in Central Florida (Orlando Business Journal)

o 2022- 2023: VAR100 (Accounting Today)

o 2020 - 2023: Top 100 VARS (Bob Scott's ERP Global Insights)

o 2017 - 2023: Team members named Acumatica Product & Developer MVPs

o 2020 - 2023: VARS Stars (Bob Scott's ERP Global Insights)

o 2019: Acumatica's One-Time Customers for Life Award (sole recipient)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit and use hands to type and operate a computer and mouse. The employee is frequently required to talk, hear, bend and twist neck. The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. The employee must have a valid driver's license and be able to drive long distances. Employee may be required to use their personal vehicle for business purposes.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will spend most of their time in a typical office environment. The noise level in the work environment is usually moderate but can occasionally be loud. The employee will be exposed to other work environments as needed based on project work at client sites. On occasion, the employee may be required to travel outside the typical i-Tech service area.