About us

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VAMC in Memphis, Tennessee consists of one main campus located at 116 N. Pauline Street, which includes a sixty-bed Spinal Cord Injury Unit, and ten community based outpatient clinics (CBOC). It is a tertiary care facility classified as a Clinical Referral Level 1 Facility and one of the most complex medical centers in the VA system. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology, as well as extensive education and research programs. Comprehensive primary, secondary, and tertiary health care is provided in areas of medicine, general cardiovascular and neurological surgery, psychiatry, physical medicine and rehabilitation, spinal cord injury, neurology, oncology, dentistry, and geriatrics. Specialized outpatient services are provided through general, specialty, and subspecialty outpatient clinics including a women's health center. Services are available to more than 206,000 Veterans living in a fifty-three county tri-state area (Tennessee, Arkansas, and Mississippi).

Agency contact information

Judith Castro

Phone

407-840-6953

Email

judith.castro2@va.gov

**Overview:**

We are seeking a talented Equal Employment Opportunity Manager to join our team. The Equal Employment Manager serves serves as a senior level manager responsible for the Equal Employment Opportunity/Affirmative Employment (EEO/AE), Diversity and Inclusion (D&I), Alternative Dispute Resolution (ADR), and external Civil Rights (CR) functions for the VA Medical Center located in Memphis, TN within the Veterans Health Administration, a major organization within the Department of Veterans Affairs (VA). Incumbent may supervise staff engaged in EEO/AE, D&I, ADR, and CR functions.

**Responsibilities:**

The primary purpose of this position is to perform work that involves developing, administering, evaluating, or advising on the Federal Government's internal equal employment opportunity program within the assigned organization. Major duties and responsibilities of this position include but may not be limited to:

• Principle advisor for Medical Center Director, PENTAD, and Service Chiefs for areas of EEO, Diversity, Affirmative Employment, and Civil Rights External Program.
• Conduct analyses of workforce by race, sex, grade, occupational series.
• Assist Office of Resolution Management with investigations and hearings.
• Serve as technical expert for external complaint process.
• Conduct diversity and EEO training.
• Develop, implement, monitor, and evaluate facility EEO/Diversity Management plans.
• Proposes and develops policy and responses to correspondence for the facility on all EEO/AE, D&I, ADR, and CR matters, and acts as a liaison and/or spokesperson on such matters with persons and/or groups within and outside of the facility.
• Responsible for assembling, consolidating, and submitting timely and accurate plans, information, and reports on the facility's EEO/AE, D&I, ADR, and CR programs and status.
• Utilizes systems and tools to gather data, perform analysis, evaluate, and report the effectiveness of the Program.
• Performs demographic analyses and identifies appropriate benchmarks for the local workforce, including major occupations, grade levels, and other categories, by race, ethnicity, and gender as compared to the Relevant Civilian Labor Force (RCLF) and other appropriate benchmarks.
• Conducts workforce analysis using the VA's Support Service Center workforce analysis and reporting system.
• Identifying less than expected representation in major occupations compared to the RCLF
• Identifying approaches for targeted recruitment outreach.
• Coordinating with Human Resources staff, managers and other internal stakeholders to meet recruitment outreach needs.
• Utilizing student intern programs to create an employment pipeline.
• Identifying triggers and barriers to EEO and developing corrective strategies.
• Providing training opportunities to eliminate/mitigate occupational barriers.
• Monitoring climate and employee engagement/satisfaction issues and developing solutions to improve the culture as it relates to EEO/AE, D&I, ADR, and CR.

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: AD-HOC VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Authorized
Permanent Change of Station (PCS): Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

**Qualifications:**

To qualify for this position, applicants must meet all requirements by the closing date of this announcement (09/30/2024).

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

Examples of specialized experience would typically include, but are not limited to: developing, implementing, coordinating, reviewing, monitoring, evaluating and updating all plans associated with the EEO program; advising management on specific actions in support of affirmative action and strategies for handling discrimination complaints, communicating in writing to prepare reports on the EEO program; application of the principles, practices, laws, and regulations concerning EEO; Preparing case reports for EEO complaints and; Drafting actionable plans to prevent potential violations of EEO infractions; Experience with a federal EO complaint resolution program and facilitating various complaint-related processes that may involve complex civil rights issues; conducting mandatory training for managers, supervisors, and employees regarding EEO and the EEO complaint process, providing advice and assistance during the post investigative stages, (ex: hearings, appeals and compliance).

You will be rated on the following Competencies for this position:

• Administration and Management
• Communication
• Conflict Management
• Creative Thinking

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is normally sedentary in an office environment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

This position offers competitive compensation and the opportunity to work with a dynamic team dedicated to attracting top talent. If you are passionate about Equal Employment and possess the required qualifications, we would love to hear from you. If you are interested an need more detailed information regarding this announcement and would like to apply now to join our team as an Equal Employment Manager, please use the following usajobs link: USAJOBS URL: https://www.usajobs.gov/GetJob/ViewDetails/781568100

Job Announcement Number

CBTG-12351445-24-PDB

Control Number

781568100

Job Type: Full-time

Pay: $86,962.00 - $113,047.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Memphis, TN 38104: Relocate before starting work (Required)

Work Location: In person