As the Enterprise ER Manager at Auto Club Enterprises (ACE), you'll lead comprehensive HR support, overseeing employee relations, unemployment insurance, performance management, and discipline. Your expertise ensures regulatory compliance and drives improvements in processes and programs. You'll consult with senior management to resolve complex issues and advise local teams on HR matters. We offer remarkable benefits including health coverage (medical, dental, vision), a strong 401(K) plan with company match, a PENSION, plus extras like tuition assistance, volunteer time off, a wellness program, and employee discounts.

Responsibilities:
Manages the enterprise employee relations activities including:

Manages a team of about 25, including ER managers and staff.

Oversees performance management, investigations, discipline processes, exit interviews.

Advises business leaders on compliance with company policies, procedures, practices.

Identifies areas for improvement, offers solutions aligned with business goals.

Initiates/maintains robust communication processes between leaders and team members.

Develops/modifies plans, policies, programs to retain, and motivate employees.

Periodically reviews/audits HR processes for compliance with regulations.

Focuses on long-term leadership, talent development.

Identifies high-potential employees/leaders.

Ensures future talent readiness, coaching, mentoring.

Proactively monitors/analyzes business trends, marketplace changes.

Analyzes turnover, disciplinary actions, performance metrics for improvement.

Supports company-sponsored efforts (wellness, diversity, recognition)

Requirements:
Extensive expertise in spearheading enterprise-wide projects and initiatives, ensuring alignment with organizational goals and objectives.

Bachelor’s degree in human resources or a related field, along with relevant certifications.

Work with minimal guidance, relying on extensive knowledge of employment practices.

Exercise discretion and independent judgment in resolving complex issues.

Extensive expertise in California's wage and hour regulations, as well as multi-state compliance.

Develop disaster recovery procedures and ensure adherence to standards.

Consult with senior management and executives on complex employee relations issues.

In this role, you’ll ensure our employee relations programs motivate and retain top quality employees, comply with regulations, and support our enterprise strategy.
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The starting pay range for this position is:
$126,300.00 - $168,400.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.