Position Type:

Full-time or part-time based on candidate skillset and availability, 20 hours minimum for Part-time, target of 40-45 hours / week with occasional Saturday availability based on business need.

Key Responsibilities:

The Director of Talent is responsible for creating and executing strategies that impact the team. He/she is conscience of restaurant culture, in-tune with employee performance levels and opportunities, and aware of the growth of the business as it pertains to capacity of the team and the future addition of roles.

Recruiting

• Drive application traffic to ensure an adequate flow of candidates year-round
• Create and maintain fresh/relevant recruiting materials for digital and in-restaurant use
• Manage recruiting referral program

Interviewing

• Establish an efficient/effective interview process including scheduling interviews, conducting interviews, turn downs, and scheduling second round of interviews
• Ensure legal guidelines are followed in screening and interviewing applicants
• Know the staffing needs of the business at all times by communicating with the Front and Back of House Directors

On-Boarding

• Develop and execute an onboarding checklist
• Execute all onboarding components and evaluate continuously to look for areas of improvement.
• Ensure all paperwork is collected, compliant, and organized appropriately
• Coordinate and schedule initial training period with trainers
• File all employee documents

Human Resources

• Oversee administration of benefits for the team including PTO, retirement, health, wellness, and other benefits
• Ensure corrective action and performance reviews are administered fair and consistently including documentation
• Constantly review store and company policies to ensure we are in compliance and up to date
• Up to date on labor laws and ensure all required signage is visible in the store and up to date
• Evaluates and makes recommendations for compensation system

Training

• Lead the training program for the restaurant
• Lead training tracking and ongoing certifications of all staff

Required and/or Preferred Qualification:

• HR certificate
• 3 years experience minimum
• Bachelor degree or higher
• Organizational skills
• Computer literate
• Customer Service Experience
• Team Player

Success Factors and Measurements:

• Staffing levels will be consistently met with quality talent and minimal variation; retention and turnover rates will rank in top 20% of chain-wide average
• Systems will be in place so no team member misses the opportunity to participate in benefits at the proper time
• Should have expert knowledge of policy manual and implement consistently with entire team
• Team has a “happy” feel about it and individuals have confidence there is a safe place to go with problems
• Culture meetings and trips happen on a regular basis and the restaurant’s values are evident particularly among leaders
• All team members have a development plan that is reviewed at least semi-annually. Leaders have more concrete paths that are part of an active development initiative.
• New TMs are met with regularly, progress measured and probationary period utilized

Our Full-Time Team Member Benefits:

• Generous Medical, Dental, Vision contribution for full-time employment
• PTO Eligibility
• 401k with company match
• Flexible schedule with day and night hours
• Sundays off
• Free college tuition
• Meal discounts
• Flexible scheduling
• Phone stipend

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Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: Starting at $60000 / year

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Employee discount
• 401(k)
• Paid training

Job Type: fulltime, parttime

Schedule:

• Monday to Friday
• Weekend availability

Education: Bachelor's degree

Work location: On-site