General Description of the Job Class

Duties and Respon sibilities of this Level

Serve as a primary contact for routine HR-related inquiries from leaders and team members. Research and respond to questions and concerns. Escalate more complex inquiries to the appropriate resource.

Assist HR team to investigate, document, and resolve HR problems and issues.

Interpret HR, entity and system policies and procedures, and provide guidance and education to leaders and team members where appropriate.

Access, understand and interpret HR data, along with the generation and distribution of related reports and information (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions. Assist with high-volume, time sensitive and confidential data/reporting related needs (i.e., flu shot compliance, turnover analysis)

Execute local employee recognition and culture enhancement programs (employee appreciation month, career service awards, new team member breakfast, etc.) to include event planning activities, logistics, ordering of supplies, communications and marketing responsibilities, etc. in partnership with collaborative work team

Support the HR Business Partner(s) and HR leader(s) in collecting and coordinating information

Implement local DEI events and initiatives

Complete local data tasks not completed by the Talent Care Center (TCC)

Partners with the TCC, COEs and/or other entity HR teams to respond to requests timely and accurately

Support implementation of department or entity action plans from the outcomes of CulturePulse

Provide support to compliance initiatives and/or onsite audits

Participate in compensation activities (salary planning spreadsheets, market adjustments, miscellaneous projects)

Provide local administrative HR support (schedule events or interviews, coordinate meetings, etc.)

Manage local badge creation (for new hires/transfers, replacement badges, etc.)

Other duties as assigned or required based on the existing entity specific needs.

Required Qualifications at this Level

A bachelor's degree in Human Resources, Business Administration or related field is preferred or a combination of education and experience sufficient to meet the relevant experience and competencies provided above.

Experience and working knowledge of multiple human resources disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion strategies, performance management, organizational development, talent acquisition and ap plicable employment laws.

Experience comprehending, interpreting, and appropriately applying the sections of applicable laws, guidelines, regulations, ordinances, and policies.

Academic Medical Center Experience Preferred

Professional HR Certification (PHR or SHRM-CP) Preferred

Must be able to perform effectively in a stressful and fast paced work environment

Must have the ability to prioritize appropriately

Must be detail oriented and have the capacity to effectively multi-task throughout the day

Must have excellent communication skills and the capacity to interact professionally with a variety of customers to provide excellent customer service

Must possess the ability to function independently, yet productively as a cooperative team member

Must have exceptional organizational and critical thinking skills

Must be able to handle matters in discrete and confidential manner

Must be able to maintain quality documentation