Overview

We are looking for an experienced mid-level Account Manager who will be responsible for managing client relationships, overseeing the development and execution of advertising campaigns, and ensuring client satisfaction. As an Account Manager, you will act as the liaison between the client and the Agency, ensuring that all campaigns are delivered on time, within budget, and with maximum effectiveness. To be successful in this role, you must have excellent client relationship management skills, strategic thinking and planning abilities, strong communication skills, project and campaign management expertise, leadership and team management skills, business acumen, problem-solving abilities, results orientation, adaptability and resilience, industry knowledge, and a commitment to continuous learning.

• Reports to: Vice President | Account Service

Qualifications

To be considered for this role, ideally, you would meet the following criteria:

• Education: Bachelor's Degree in marketing, advertising, or a related field
• Experience: 3-5 years of experience in a similar role within an advertising agency
• Proficiency in Microsoft Office Suite, Google Suite, and Keynote

Responsibilities

This job description will provide you with guidelines for understanding your responsibilities. These guidelines may change to meet the specific business needs of the Agency.

• Build and maintain strong relationships with clients, serving as the primary point of contact for all account-related activities
• Develop and execute advertising plans that align with the client's business objectives and budget
• Collaborate with creative, production, and media planning teams to ensure that campaigns are developed and executed as per clients' requirements
• Manage campaign timelines, ensuring all deadlines are met
• Collaborate with Business Intelligence and Channel Engagement teams to set campaign goals and metrics, monitor campaign performance, and provide regular updates to clients on progress and results
• Develop and manage budgets for campaigns and monitor spending throughout the campaign cycle
• Identify potential problems in campaigns and recommend corrective actions
• Provide thought leadership to clients on emerging advertising trends and technologies
• Respond to client inquiries and concerns, and escalate issues to account supervisors and directors as needed
• Provide administrative support to the account team, including scheduling meetings, preparing materials, and maintaining files and records
• As needed, be able to travel for client meetings and presentations

If you are a self-motivated, organized, and results-oriented individual with a passion for advertising and client service, we encourage you to apply.

At Lewis, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.