Join the top-rated RV dealership in the nation! RV Country has been voted the People’s Choice for Best RV Dealer and certified as an Amazing Workplace in 2023. With over 60 years of success and growth and 17 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 400 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey!

We are looking for a Service and Parts Manager that would be responsible for ensuring the profitable operation of the RV Service and Parts Departments at maximum production while controlling costs, building a loyal clientele, maintaining good employee relationships, setting and maintaining sales and profit goals, and maintaining service records.

Before applying, please check qualifications needed below.

• Responsible for managing the production workflow to ensure profitability, productivity, and customer goals are achieved.
• Maintain efficient workflow for technicians and ensure they are working at high levels and delivering quality service.
• Recruit, train, motivate, develop and retain qualified employees.
• Set schedules for technicians and other service personnel.
• Review technicians’ work for accuracy and completeness.
• Deliver quality work on time, every time to each customer.
• Respond to all questions, problems and requests in an attentive, helpful and timely matter.
• Ensure the health and safety of employees and customers by maintaining a safe and clean work environment.

• 3+ years of RV Service Management experience is required.
• Excellent communication skills
• Understand the service process
• Analysis/problem solving skills
• Team leadership and motivation skills to the service staff
• Demonstrate commitment to and creative thinking for continuous improvement
• High ability to multi-task
• Ability to develop and maintain a good business relationship with both external and internal customers
• Excellent planning, organizational and time management skills
• Ability to perform quick decisions, have a decision-making process in place
• RV experience in service operations or related field.
• Experience in a leadership role with demonstrated ability to motivate and manage people

Benefits

Benefits include medical and dental insurance, vision, 401K retirement savings plan, vacation time, holidays, company paid continuing education and training.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.