At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Senior Operations Manager, Hello Fresh

Newark NJ

As a Senior Operations Manager reporting to the Director and take a hands-on approach and provide strategic operational leadership throughout production and fulfillment. We're looking for someone who is excited to build something awesome and share it with the world!

You will...

Provide leadership from the front lines and immerse yourself in the trenches to increase productivity, promote growth, encourage innovation ideas, and create an excellent culture

• Map out and improve the daily operations in a hyper-growth environment, engaging and motivating the team to ensure on-time and accurate delivery of customer orders
• Manage dynamic teams to better assess the daily operations of Production, Planning and Fulfillment teams
• Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance while meeting operational goals
• Insure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities
• Promote a customer-focused environment committed to delivering the highest quality product to our customer
• Conduct presentations and formal training programs to enhance team communication and employee engagement
• Coach, teach and develop team optics to increase core knowledge to create better quality standards
• Promote a culture dedicated to improving when it comes to Safety, Quality, Cost, and Delivery

You are...

• Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks
• Versatile: you roll with the punches and don't get overwhelmed easily
• Analytical: you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have experience leading teams and promoting partnerships
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and work to provide a product that is second to none

You have...

• Bachelor's degree required & 8+ years managing fulfillment & production operations in food, beverage, or perishables manufacturing or distribution
• Experience managing teams of 200+ employees in a hyper-growth organization - our culture is an important part of our success, and you need to help promote it
• Comprehensive background in Production, Shipping, Receiving, and Warehousing
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
• Ability to develop procedures that help reduce inventory discrepancies
• Project management skills, well-versed in Lean Manufacturing/Continuous Improvement
• Bilingual in Spanish/English preferred
• Efficient Microsoft Office and Google app

You'll get…

• Great compensation package; 401k company match that vests immediately upon participation
• Generous parental leave, PTO and paid holidays
• $0 monthly premium and other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Emergency child and adult care services
• Snacks; monthly catered lunches

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com