The Department of Health Services (DHS) Division of Quality Assurance (DQA), is recruiting for a Regional Field Operations Supervisor (RFOS) in the Bureau of Assisted Living (BAL) to help ensure Wisconsin residents receive top quality care. DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in and being cared for in regulated health care facilities.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Public Service Loan Forgiveness Program employer.

This position has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices.

This position will work typically Monday-Friday with daytime hours. This position will be expected to travel and may require overnight stays. We offer a team-orientated atmosphere and a focus on work-life balance.

Click here to see what working for the State of Wisconsin is all about!

As a RFOS, you will:

• Direct multidiscipline professional staff in the timely surveys of certified mental health and substance use facilities.
• Maintain consistency in the application of state certification code requirements.
• Function as a Behavioral Health Certification Section Surveyor and conduct surveys of the above providers to determine compliance with the state certification codes and regulations.

The starting salary is between $39.50 to $43.46 per hour (approximately $82,100 to $90,300 per year), depending on experience, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction. This position is classified as Health Services Supervisor and is in pay schedule and range 81/03.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

This position requires the ability to drive a State vehicle or the ability to provide one's own transportation. In order to become authorized to drive a State vehicle, you must meet the requirements of the State of Wisconsin Fleet Vehicle Policy, which are:

• Must have a valid driver's license,
• Must have minimum of two years licensed driving experience,
• Must be 18 years of age.

Additionally, your driving record MUST NOT reflect any of the following conditions:

• Three or more moving violations and/or at-fault accidents in the past two years,
• Operating While Intoxicated (OWI)/Driving Under the Influence (DUI) citation within the past 12 months,
• Suspension or revocation of driver's license.

All appointees will be subject to DHS' flu-shot policy.

For positions that do allow remote working flexibility, although residency in the State of WI is not required for permanent positions, it is not anticipated that working outside of WI or bordering cities will be allowed as positions may at times need to report to office locations in WI on short notice.

Employees must have access to both a private workspace and secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Minimally qualified applicants will have all of the following:

• Experience interpreting and applying federal or State of Wisconsin statutes or administrative codes.
• Experience investigating or triaging grievances or complaints as part of job duties.
• Experience investigating, reviewing, editing or researching practices, procedures or reports (e.g., conducting interviews, writing reports based on findings, etc.).

Well-qualified applicants will also have one or more of the following:

• Experience or training in the mental health or substance abuse related field.
• Experience supervising, coaching or leading staff (e.g., hiring, discipline, conflict resolution, conducting performance evaluations, delegating and monitoring workload, etc.).

The letter of qualifications is limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Tips:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.

Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jacque Strook in Human Resources at Jacqueline.Strook@dhs.wisconsin.gov.

The deadline to apply is April 22, 2024, at 11:59 pm.