Quality Manager, New Energies (W/M) - Troy (US)

• Responsible for the implementation and follow-up of all Integrated Management & local Regulation activities in pilot line and HQ
• Responsible for the overall quality of products released
• Develop and maintain the quality organization by managing the Quality team and the load by prioritization
• Manages the relationship with the OEM’s and coordinates the activities to achieve customers’ satisfaction
• Has the authority to stop production or delivery when the products do not meet the expected quality status. He is in charge to protect the customers.
• Performing tests to verify quality of products before they are shipped to the customers.
• Manage quality reviews and quality crisis management at customer level and for internal reviews within the organization and his/her peers
• Assure problems are solved until the end and appropriate communication is done to customer with coordination of the different functions to problem resolution
• Assure lessons learned are shared worldwide within quality community and integrated in quality tools and methodology
• Ensure that methodologies are aligned with customer specifics requirement (such as Automotive SPICE, ISO26262 …)

• Develop tools and reporting to ensure delivery of the highest quality systems
• Ensure the implementation and animation of IMS
• Manage audits plan in liaise with the Division
• Is responsible of the controlled documentation locally in partnership with the process leader

• Outline the key areas of responsibility for this position, including all related activities under each area
• Manage a team of quality professionals, incl. budget, resources and objective setting
• Participate to the necessary meetings to report the quality status and define the priorities
• Make sure that the manufacturing and development processes meet the quality standards
• Monitor the production line and performs the periodic Quality Control checks
• Monitor the customers’ score cards, lead the necessary actions for the non-conformities and define a quality roadmap to achieve a best-in-class scoring
• Review the customer specific requirements (i.e. CSR) and make sure they are met
• Establish the site quality procedures and instructions that complies with norms, regulation in force, Plastic Omnium standards and the OEM’s quality standards, including the CSR
• Lead and report to management, the problem-solving activities for customer claims (i.e. 0-km and warranty), update the customer portal and interface with the customer until closure with clear risk assessment
• Set up and maintain controls and documentation procedures (incl. Control Plan, FMEA, etc)
• Lead and report to management problem solving activities for supplier issues with clear risk assessment
• Define and implement the yearly audit schedule for the region, including certification, customer, internal and layered process audits and also Conformity Of Production according regulation in force
• Lead continuous improvement activities (e.g. Reverse-FMEA, Layered Process Audits)
• Enforce the discipline in applying process control in place (e.g. critical parameters and process traceability) and fight any degraded mode
• Monitor the operational performance by gathering relevant data, look at ways to reduce waste and increase efficiency
• Liaise with other managers and staff throughout the organization to ensure that the quality management system is functioning properly
• Daily Safety Patrol
• Report when abnormal case on EHS Hazard and Environmental issue is found
• Monthly Top Safety Visit

• Bachelor of Science in Engineering (e.g. Mechanical, Industrial, Quality or related Automotive engineering)
• Quality experience in production environment of Automotive Industry
• Prior Management of small team

• Technical skills in the field of test equipment and mechanical background
• Knowledge of quality management system (ISO 9001 / IATF 16949) and quality core tools
• Skills in problem solving methods (8D, ISHIKAWA, 5-Whys)
• Office skills (Word / Excel / PowerPoint)
  
  

• Good relationship/collaboration and teamwork – Listening, Team spirit
• Ability to lead and motivate a team – Communication
• Ability to work in a multicultural environment – Networking
• Analysis competency and accurate in documentation - Enthusiasm
• Analytical and problem-solving ability – Decision making
• Attention to detail

As a responsible company, Plastic Omnium pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.