The Plant Manager is responsible for overseeing the daily operations of the plant and showroom, and ensuring that it is running efficiently, profitably, effectively, and safely. The plant manager’s duties include monitoring production processes, managing inventory and supply chain, ensuring plant safety and compliance with environmental regulations, and managing budgets and financial reports. Additionally, they are responsible for implementing continuous improvement initiatives, developing and maintaining relationships with customers and vendors, and collaborating with other departments.

This position will support our Pico Propane location in Miami, FL.

Duties/Responsibilities:

Personnel Management:

• This position will directly supervise the office manager, drivers, service technicians and dispensers
• Recruits, hires, and trains employees based on criteria agreed upon by senior management
• Duties will include managing tasks, staff meetings, development programs and management reports
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

Plant Performance:

• Oversee day-to-day operations with responsibility for the overall profit/loss financial performance while focusing on safety, profitability, growth, and exceptional customer service
• Manage disaster relief services including operational support of customer sites
• Support customer growth goals in coordination with sales team and management
• Implement and execute company initiatives
• Responsible for the coordination of fleet maintenance, safety records, DOT files/records and overall plant/asset compliance
• Provides feedback to senior management regarding plant performance including competitor information
• Implement safety initiatives as regarded by regulatory agencies and company policies
• Maintain adequate systems knowledge and provide systems support to plant
• Responsible for inventory management and pricing programs
• Meet or exceed budget revenue guidelines
• Evaluate daily, weekly, and monthly plant reporting as required by senior management and ensure that functions at each plant are performed as required
• Responsible for accounts receivable
• Responsibility of overall delivery and service work efficiency
• Adhere to company policies, procedures and business ethic codes and ensure they are communicated and implemented within the team
• Coordinate with management on equipment needs and repairs including procurement forecasting and asset optimization

Customer Service:

• Ensure region personnel provides timely and professional responses to all customer inquiries
• Resolves customer problems by clarifying customer concerns; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Responsible for achieving acceptable customer positive reviews on review platform

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Required Skills/Abilities:

• Ability to obtain propane license within 90 days of employment.
• Proven leadership with the ability to motivate and coach a team
• Ability to speak clearly, professionally, and eloquently, while using active listening skills
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to handle multiple demands at one time
• Proficient in the current Microsoft Office Suite

Education, Certification, Licenses:

• An associate’s degree or high school diploma/GED with five to ten years relatable experience in home service and/or energy industry
• Must have a valid driver’s license with a clean driving record
• CDL A with hazmat and tanker endorsements (preferred but not required)

Physical, Mental, Behavioral Requirements:

• Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 80 pounds
• Prolonged periods sitting at a desk and working on a computer
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
• Prolonged periods sitting at a desk and working on a computer
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
• Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 80 pounds
• Must pass pre-employment screening and background check
• Position will require working evening hours and weekends as needed including weather and emergency events

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.