Role Description

• Has a working knowledge of all product lines that the company stores and distributes and understands the applications for those parts.
• Has a working knowledge of all other areas and duties of all other positions in the Parts Department.
• Has a working knowledge of the Parts computer system and all other information systems.
• Prepares and maintains all records and documents required for the duties being performed; knowledgeable of all company policies and procedures relating to parts transactions.
• Has a working relationship with suppliers and may order and expedite parts as necessary.
• May initiate customer contact to promote product sales and customer relations.
• Must maintain factory training requirements.
• Has the ability to perform any of the other Parts Department duties as needed and assigned.

EDUCATION and/or EXPERIENCE:

• HS diploma, 2 years of equivalent experience
• Excellent product knowledge, good administrative skills and inventory management experience are important.
• Demonstrable customer service skills including two years previous parts department experience, which will consist of inside parts selling.
• Excellent telephone skills
• Previous Paragon software experience
• AS400 software experience
• Excellent customer service skills

Accountabilities:

• Maintains clean and organized department.
• Assists with direct customer contact as required.

Must be able to operate forklifts and other material handling equipment

Job Type: Full-time

Pay: Up to $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Prior Truck/Automotive Service/Dealership: 2 years (Required)

Ability to Commute:

• Pennsylvania 17370, US (Required)

Work Location: In person