Parts Manager

4 months ago
Employment Information

Marlboro Nissan is looking for a Top Performing Parts Manager. Come be a part of an award-winning team!

This experienced individual must be a strong leader who runs an efficient and profitable parts department and focuses on team building and servicing customers for a high-volume dealership.

Description:

The Parts Manager is responsible for running a profitable and efficient parts department for a high volume, fast paced division. The Parts Manager will accomplish objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The ideal candidate must be a profit producer.

RESPONSIBILITIES/DUTIES:

MANAGEMENT RELATED:

  • Forecast goals and objectives for the department and strive to meet them.
  • Assesses present and future needs, trends, problems, and profit opportunities of the Parts Department.
  • Establishes short and long-term operating and financial objectives for the Parts Department within the Company’s overall plans and policies.
  • Strive for harmony and teamwork with all other departments.
  • Work with Service Manager to ensure a timely turnaround of parts needed for internal jobs.
  • Prepare and administer an annual operating budget for the parts department.
  • Attend managers’ meetings.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
  • Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
  • Reviews and appraises the results of activities within the department and takes appropriate actions as necessary.
  • Develops merchandising strategies to ensure the objectives are obtained.
  • Maintains appropriate communication between all departments within the dealership.
  • Promotes safe work habits and ensures that safety rules are followed.
  • Develops and maintains policies and practices which will ensure positive customer relations.

PERSONNEL RELATED:

  • Hires, trains, motivates, and monitors the performance of all parts department staff.
  • Direct and schedule the activities of all parts department’s employees.
  • Provide technical assistance to parts department employees.
  • Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
  • Ensure that all employees follow their assigned work schedules and plan and ensure coverage for the Department.

CUSTOMER DEPARTMENT RELATED

  • Make customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
  • Supervises stock order procedures.
  • Ensure that incoming inventory is stocked in the correct location.
  • Maintain a balanced inventory consistent with the requirements of the defined areas.
  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
  • Serve as liaison with factory representatives.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.

Qualifications

  • Dealership Management Experience is a must.
  • 3+ years’ experience as a Parts Manager within a dealership
  • Well-versed within the parts and service departments
  • Valid driver’s license with good driving record
  • Prior experience managing a team or in a supervisory capacity.
  • A team player who is focused on providing exemplary customer service.
  • Great customer service skills.
  • Detail oriented, teamwork driven, and organized.
  • Ability to work well in a process driven fast paced environment.
  • Professional appearance and work ethic.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Parts Manager: 1 year (Required)
  • Inventory management: 1 year (Required)

Ability to Relocate:

  • Marlborough, MA 01752: Relocate before starting work (Required)

Work Location: In person

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