Upper Darby Township has an immediate opening for a Parking Enforcement Manager who will be responsible for the development and supervision of the Parking Enforcement Officers, Ticket Writers and office personnel. The Manager will provide direction to and evaluate the performance of the front-line parking enforcement personnel, whose core responsibility is to enforce the parking regulations of Upper Darby Township. The Manager ensures that Parking Enforcement personnel receive essential training on job duties, procedures/protocols, policies, and is accountable for employee behavior/demeanor in accordance with Upper Darby Township guidelines.

The Manager will work closely with the Upper Darby Police Department to develop appropriate program, schedule, and budget to carry out the Parking Enforcement programs and services to meet the parking enforcement objectives of Upper Darby Township. The Manager will have direct contact with parking customers and will be tasked with providing appropriate solutions to issues that are presented, including settlements of disputes generated by customer complaints. The Manager will also ensure the operation of equipment, Parking Enforcement vehicles, bikes, and continuous staff planning to ensure delivery of effective parking enforcement services.

Qualified candidates must possess a High School Diploma or GED; prior supervisor experience of 3 or more individuals; a minimum of four (4) years of progressive employment experience, with exposure to security, planning, budgeting, scheduling, policy development, personnel administration; strong customer service background; knowledge of or aptitude for automated parking enforcement computerized systems; and current and valid driver’s license.

Preference will be given to candidates with a Bachelor’s degree and/or knowledge of parking, zoning, and traffic or other laws and codes which may affect the Parking department. Upper Darby Township is a municipal government, where every day we embrace that Upper Darby is the World in One Place. We are proud of our employees, individuals from all walks of life, with deep ties to our township who collectively work together to promote the welfare and health of our community.

This history of Upper Darby Township is vast and exists across colonial America, the founding nation, and beyond. Upper Darby’s population has grown and changed with every era, reflecting the diversity of the United States and the world beyond. Any employees interested in the history of the township are encouraged to become familiar with the Upper Darby Historical Society, (http://udhistory.com).

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Policy Development: 4 years (Preferred)
• Budgeting: 4 years (Preferred)
• Personnel Administration: 4 years (Preferred)

Work Location: In person