Operations Manager In Training

5 months ago
Employment Information
Manager In Training - Operations
Entry-Level
Full Time

At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!

Be part of something great! JOIN OUR FAMILY, where People are Paramount. #LHGWhereYouBelong

This entry-level training position is designed for someone with some hotel (or similar industry) or college hospitality experience. In this on-the-job training position, you will learn all the ins and outs of operating a hotel.

Expectations:
  • Demonstrated hospitality and guest skills
  • Demonstrated general knowledge of hotel departmental operations
  • Possess a "Do it now" and "Yes, I can" approach
  • "Guest first" approach
  • Outgoing, inquisitive personality
  • Superior verbal and written communication skills
Core Responsibilities:
  • Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Housekeeping, Food and Beverage, and Engineering/Maintenance) and managing staff.
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the hotel.
  • Focus on guest satisfaction, employee training, and maintaining the standards set forth in Quality, Service Standards, Company's Mission Statement, and Hotel's Mission Statements are of the utmost importance.
Qualifications:
  • Commensurate or transfer skill set is of primary importance
  • Bachelor's degree in Hotel/Restaurant Management preferred
  • Operational/Service background or orientation
  • In-depth knowledge and understanding of budgeting and business planning
  • Experience in cash handling, accounting, and computer systems - both point-of-sale and office administration
  • Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
  • Able to work a flexible schedule, including weekends and holidays, as required
Wellness Benefits:
  • Medical
  • Dental
  • Vision
  • Generous Paid Time Off
  • Colonial Life Supplemental Insurance
Planning for the Future:
  • 401(k) with company match
  • Life insurance
  • Development Opportunities
  • Paycor's OnDemand Pay
Rewards:
  • Incentive-based bonus program
  • Employee discounts
  • Discounts for friends and family
Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.

If this sounds like the place for you and you share the same values... Join Us!

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

For more information about joining the Landmark Family, please visit landmarkhotelgroup.com

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