Standard Fiber is one of the leading suppliers of mattress, utility and fashion home textile products in North America and countries around the world. Standard Fiber manufactures, designs and produces innovative sleep products and home fashions for companies so they can help customers find their best sleep. Headquartered in Henderson, Nevada, the company is recognized for the quality of design, production, customer service, and for a commitment to low-cost solutions. Since its inception in 1998, Standard Fiber has quickly grown to a leadership position in the industry, with many design and product innovations. Our customers are some of the largest retailers such as Walmart, Costco, Kohl’s, and many others. For more information about our company, please visit our website at www.standardfiber.com. As Standard Fiber continues to grow and expand our capabilities, we have an opening for an Operations Application Support Manager.

Job Purpose:

The Operations Application Support Manager will be leader for all Operations technology products, including a new WMS and any related products. This position will lead design, planning, architecture, configuration, testing, training, and troubleshooting within Operations for the WMS and related products. Additionally, this person will partner with the IT Department in technical and system implementation. This position will identify and drive new technology projects to improve operations at multiple locations.

PRIMARY RESPONSIBILITIES:

• Operations product owner and project manager for the upcoming WMS project and any future projects.
• Ensuring the project stays on track and key milestones are achieved as outlined.
• Configuration and architecture for WMS and other technology products based on Operational needs and best practices in collaboration with IT.
• Creation and implementation of SOPs.
• Conduct training for facility level super users and “train the trainers.”
• Administer and resolve application issues for all Operations owned products on an ongoing basis.
• Coordinate testing as required for system implementation in cooperation with IT.
• Create reporting within the WMS for use by relevant departments.

QUALIFICATIONS:

• Experience with using a WMS, specifically implementation of a new software package.
• Minimum of 5 years’ experience working in a distribution, fulfillment center, and/or manufacturing facility.
• Prior experience with “big box” retailers preferred.
• A strong sense of responsibility, meeting deadlines, and timely follow-up.
• Well-developed communication skills.
• Strong problem-solving, conflict resolution and negotiation skills.
• Must be extremely detail oriented and organized, hands on attitude a must.
• Proficient in MS Office365 and have good computer skills. NetSuite experience a plus.
• Excellent oral and written communication skills.
• Possess skills to train a team of inexperienced workforce.
• Authorized to work in the United States.

EDUCATION

• College degree and or equivalent experience preferred.

WORKING CONDITIONS:

Travel

· 20% or less

Environment

• Work typically performed inside the production and warehousing facility.

Standard Fiber is proud to offer:

• Competitive salary
• Bonus (discretionary)
• Company paid medical, vision & dental insurance
• 401K plan
• Flex spending and dependent care plan
• Company paid STD & LTD & Basic Life Insurance
• Annual vacation
• Sick days
• Paid holidays
• Bereavement days

Interested candidates who fit the description are encouraged to submit a cover letter, resume and salary history. Thank you for your interest.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Yearly bonus

Experience level:

• 5 years

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person