Responsibilities:

• Logistics Operations Management:
  • Exemplify our core values of:
    • Work until the job is done right
    • Be a team player
    • Serve
    • Own it
  • Lead, Manage, and hold Accountable all aspects of the department and help senior leadership grow the company and the people
  • Oversee the scheduling and logistics of inbound and outbound plant deliveries, pickups, and customer orders
  • Develop and implement operational policies, procedures, and standards to ensure efficient and effective operations.
    Monitor inventory levels of supplies and capacity of the team.
  • Understand MNI quality and safety goals
  • Manage the CC rack Depot
  • Supervise the shipping department and tag and label department
  • Implement quality control measures to ensure the health, vitality, and appearance of all nursery stock leaving the property and coming in.
  • Ensure transportation assets are maintained.

• Staff Management and Training:
  • Recruit, hire, and train staff
  • Provide leadership, guidance, and support to staff to foster a safe, positive and productive work environment
  • Schedule and allocate tasks to ensure efficient utilization of labor resources.
  • Conduct performance evaluations and provide feedback, coaching, and development opportunities to staff

• Customer Service and Sales Support:
  • Provide exceptional customer service delivering the right plant, at the right time, to the right place.
  • Address customer delivery inquiries, concerns, and complaints in a timely and professional manner
  • Collaborate with sales and marketing teams to promote nursery products and services and drive sales growth
  • Monitor customer feedback and satisfaction levels to identify areas for improvement and implement corrective actions
  • Work with the production team to positively impact the company

• Health and Safety Compliance:
  • Ensure compliance with all health and safety regulations and standards applicable to MNI operations
  • Conduct regular inspections and audits to identify and mitigate safety hazards and risks and to keep the area tidy
  • Implement safety training programs and procedures to promote a culture of safety awareness and compliance among staff

• Qualifications:
  • Bachelor’s degree in Horticulture, Agriculture, Business Administration, or related field preferred
  • Proven experience in nursery operations management (5+ years), preferably in a leadership role
  • Forklift experience strongly preferred
  • CDL a plus
  • Excellent leadership, communication, and interpersonal skills
  • Ability to effectively manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • Flexibility to work weekends, and extended hours as needed