The Janitorial Quality Assurance/Training Manager will strive to bring out the best in the
facilities across a broad base of facility types and geographic locations. They will work to ensure
that the employees, services, and processes meet contracted scopes of work and needs of the
client. They will help design and enforce quality controls to maintain company standards through
the use of our QA software Clean Touch. They will help communicate expectations to
employees and provide feedback for coaching to the Director of Operations. Quality assurance
managers must be excellent communicators with a strong desire to help others.

Quality Assurance Specialist Responsibilities

• Design, implement and improve company quality standards and processes.
• Walk individual buildings inspecting areas to identify opportunities.
• Customer interaction and engagement.
• Analyze data to find areas for growth.
• Training, motivating, coaching, and correcting employees to ensure that standards are
• met.
• Utilize reports to track progress.
• Create reports and distribute to appropriate operations personnel and client.
• Formulate strategies to increase productivity.
• Review processes to ensure that they align with current trends.
• Strong written and oral communication skills.
• Must be self-starter and able to work without close supervision.
• Mid-Senior Level Management Experience required.

Salary: $40,000.00 - $45,000.00 per year

Benefits:

• Paid holidays and vacation time
• Health Benefits Package
• Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
• 401K
• Opportunity for growth
• Bonus Pay

EEO Notice:

Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.