Job Summary: The human resources manager is responsible for all aspects of the property’s human resources activities and programs and ensuring compliance with state and federal regulations.

Responsibilities:

• Maintains accurate and complete current employee personnel files, including orientation, training, performance appraisals, leave of absence, sick time, emergency and home address and telephone numbers, disciplinary documents, garnishments, terminations, etc.
• Remains current with existing and new developments in human resources laws, regulatory practices, policies, programs and procedures.
• Advises and informs management regarding all aspects of human resources management and ensures compliance with state and federal regulations concerning employment.
• Prepares and submits required reports and documentation for payroll, direct deposits, benefits, and insurance. Tracks vacation accruals, sick time, leave of absence, etc.
• Maintains utmost confidentiality in all matters pertaining to payroll, employee records, investigations and/or grievances.
• Places and monitors all employee recruitment advertisements.
• Manages all Workers’ Compensation claims and files. Investigates accidents as required and completes appropriate documentation.
• Conducts investigations into claims of harassment or other company guideline violations.
• Maintains records and files reports in accordance with OSHA and federal safety regulations.
• Liaisons with managers and employees to investigate and resolve conflicts in accordance with state and federal regulations.
• Administers and tracks FMLA, CFRA, PDL, and leave of absence status for all employees in accordance with law.
• Plans and coordinates all employee special events.
• Establishes and conducts new employee orientation seminars and sessions to foster positive attitude toward company goals.
• Writes directives advising management and staff of company HR policies, employment opportunities, compensation, employee benefits and programs, etc.
• Maintains “open-door” policy for assistance with benefits, assists with resolution of problems regarding access to or payment of benefits, assists employees with paperwork related to filing medical claims, and processes enrollment forms and change requests.
• Cultivates strong working relationships and communications with hotel staff, hotel executive staff, and other departments to ensure maximum operating effectiveness and fulfillment of employee needs.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Processes and submits payroll information; troubleshoots payroll issues; distributes paychecks.
• Schedules interviews and applicant testing.
• Acts as liaison between corporate office and managers for new hires, benefits, etc.
• Attends and/or directs mandatory executive staff, orientations, benefits briefings, labor law training sessions, etc. Conveys pertinent information to management and staff.
• Ensures effective, timely and accurate communications flow regarding policies and procedures, achievement of hotel goals, etc.
• Ensures compliance with all safety/health requirements of hotel, state, and federal regulations.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Performs other duties as assigned by Corporate HR, GM, COO, and Owners
• May occasionally be asked to perform work on special assignments in addition to normal job duties.
• May be asked to be responsible for management in the absence of the General Manager.

SUPERVISORY RESPONSIBILITIES

Directly supervises one assistant/intern assistant, as needed by the demands of the Human Resources Office. HR Manager carries out interim supervisory responsibilities in accordance with hotel policies and applicable laws. Responsibilities may include interviewing and training staff; planning, assigning, and directing work; arranging fill-ins; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, etc.

QUALIFICATIONS:

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• Human Resources experience required.
• Management experience required.
• SHRM Certification preferred.
• Experience in financial accounting, personnel supervision, counseling, and problem solving.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be organized, dependable, able to work well independently, detail-oriented, flexible in scheduling and prioritization and self-motivated.
• Must be able to adjust tasks in accordance with changing deadlines and priorities.
• Must be tactful, confident, and good listener when dealing with employee grievances.
• Bilingual (Fluent in Spanish) skill is a plus.
• Basic typing skills and ability to operate standard office equipment including copier, fax, telephone, calculator, etc.
• Proficient in Microsoft Word, Excel, POS, and Payroll systems.

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously.
• Ability to work in stressful situations.
• Stand, sit and walk for long periods of time or an entire shift, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear, taste or smell.
• The employee must occasionally lift and/or move, carry, push, and pull up to 30lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually low.

Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces.

Job Type: Full-time

Pay: $66,560.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• San Luis Obispo, CA 93405: Relocate before starting work (Required)

Work Location: In person