Position Overview:

We are seeking an experienced and dedicated Human Resources Manager to provides management-level leadership and guidance to Capers Café & Catering Company, in addition to performing all of the day-to-day HR functions. The Human Resources Manager is responsible for talent acquisition, diversity initiatives, internal staffing, on-boarding, conditions of employment, retention of staff, benefits, health management programming, performance appraisals, and setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.

Essential Functions:

• Manages all aspects of recruiting, selecting, orienting, and training employees.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Administer all human resource policies, practices and procedures including employee handbook, safety handbook and other related documents. Educates managers and employees on HR policies as needed.
• Track key HR metrics such as turnover rate, employee satisfaction scores, and time-to-hire to monitor department performance.
• Establishes and maintains department records and reports including confidential employee human resources files and data contained in HRIS system.
• Maintain an effective performance management program including company-wide annual performance evaluations.
• Conduct benefit introduction meetings with all new staff when they become eligible for enrollment. And manage all aspects of annual open enrollment for health benefits.
• Administer and oversees all leave requests i.e., Paid Leave Oregon.
• Conducts exit interviews of staff and provides feedback to department heads.
• Identify training needs and develop and implement internal training programs.
• Manage compensation structures and ensure market competitiveness to attract and retain top talent.
• Manage employee relations issues with emphasis on empowering employees to participate in problem resolution. Assure consistent use and documentation of performance improvement process and results, including but not limited to: terminations, investigations, disciplinary action and documentation, and exit interviews.
• Oversees Workers’ Compensation and all Safety programs.
• Coordinate the handling of unemployment compensation matters.
• Ensures compliance with I-9 Employment Eligibility Verification; periodically audits Form I-9.
• Research, develop, and implement policies and procedures and other compliance matters to attain best practices and organizational objectives. Ensure adherence to labor laws, employment regulations, and company policies to minimize legal risks.
• Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)
• Ensure timekeeping records are accurate and assist Accounting Manager with bi-weekly payroll functions.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Business, Human Resource Management, or related field or equivalent work experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.
• Minimum of 3-5 years HR Experience, with demonstrated progression in responsibility.
• 1-2 years restaurant experience preferred
• Pass a 10-year FBI background check for secure access.

Job Requirements:

• Professional and discrete, with a commitment to maintaining a high level of confidentiality at all times.
• Must be detail oriented with demonstrated accuracy.
• Must demonstrate advanced knowledge of state, federal and local labor, and employment laws.
• Exceptional verbal and written communication skills.
• Make intelligent and cost-effective decisions regarding human resource/business matters.
• Multitask; work under pressure and for long periods of time.
• Work alone and as a member of a team, able to plan own work activities and work with a minimum amount of supervision.
• Ability to coach employees and management through complex, difficult employee relations issues.
• Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, and employment law.
• Ability to build partnerships with employees at all levels.
• Excellent interpersonal skills and customer focus.
• Ability to build and maintain excellent peer relationships.
• Demonstrated ability to be a self-starter.
• Consistently provide outstanding guest service to fellow team members, guests, vendors, etc.
• Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines.
• Neat well-groomed professional appearance is essential at all times.
• Strong computer skills including knowledge of Microsoft Office and various other programs.

Other Requirements:

• Normally works 45-50 hours per week, however, job may require hours that exceed 8 hours per day and/or over 50 hours per week during peak periods, and able and willing to work any and all shifts, including holidays and weekends.
• Ability to use basic office equipment and communicate via phone, computer technology, and via written and verbal channels.
• Ability to communicate in an active office and restaurant environment.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person