Summary: The Human Resources Manager will advance many Norwalk Community Health Center (NCHC) HR functions. The ideal candidate will ensure the conduct within the FQHC meets standards and expectations while managing and evaluating risk; regularly developing and revising policies/procedures as necessary for organizational compliance.

Responsibilities:

• Lead strategic retention plans
• Recommend and establish company policies and procedures
• Administer organizational development strategies
• Develop and manage wage and compensation program(s)
• Consistently revamp and execute monthly New Employee Orientation (NEO) program
• Monitor benefit plans for effectiveness and cost containment
• Identify regulation guidelines relevant to NCHC (OSHA, EEO, HIPAA, Wage/Hour, Health/Safety, Worker Compensation, and FMLA), and adhere to legal requirements and government reporting
• Direct the preparation of information requested or required for compliance
• Act as primary contact with labor counsel and outside government agencies
• Coordinate credentialing process for practitioners
• Monitor and reply to employee concerns
• Serve as advisor to organization leaders regarding matters of employee performance and disciplinary matters
• Coordinate and maintain reporting channels (ie:Hotline) for use without fear of retaliation Core Competencies:
• Ability to provide leadership & establish commitment to the development and implementation of financial strategies, plans, policies, and business initiatives
• Strong problem-solving skills, with the ability to make critical decisions, supported by substantial analysis and critical data-based decision-making
• Provide direction, leadership and coaching to management and staff
• Capability to effectively manage conflict, promote change and growth and inspire elite standards of performance
• Build consensus and focus within the overall organization and among various business resources and strategic partners
• Utilize necessary technology to collect, retain, analyze and report essential information related to payroll, benefits and related topics
• Communicate through all levels within the organization regularly and effectively, through written, verbal, and presentation formats
• Maintain meticulous organization of documents and digital files, ensuring compliance with regulatory standards as necessary including contracts
• Other duties as assigned

Qualifications:

• Bachelor’s degree in human resources management, business administration or other closely related discipline required
• Extensive experience in a previous HR management role
• Certifications/license/registration: PHR, SHRM preferred
• Microsoft 365 (Office, Word, Excel, SharePoint) required
• Healthcare, compliance, and risk management experience desired

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Management: 5 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• SHRM Certified Professional (Preferred)

Ability to Commute:

• Norwalk, CT 06854 (Required)

Work Location: In person