Job Description

TITLE: Human Resource Generalist

TYPE: Full-time, Salary, 40 hours per week

REPORTS TO: Jason Ray, CEO

LAST UPDATED: April 8, 2024

SUMMARY:

SimplyHome's mission is to empower independence through innovation. SimplyHome designs and installs customizable systems and offers related client care for aging and disabled populations. Our core values include:

• Innovation – creatively blaze new trails
• Excellence – abide by a higher standard
• Integrity – do the right thing
• Community – create connection and build family through service and joy
• Empowerment – respect everyone; help unleash the full potential in all
• Commitment – passion and dedication of heart, mind, and soul to the work we do

Those whose values are aligned to the values listed above are enthusiastically requested to apply.

JOB PURPOSE AND RESPONSIBILITIES:

The Human Resource (HR) Generalist will lead the daily functions of the human resource department, including (but not limited to) the following areas:

• Recruiting & Onboarding
• Payroll & Benefits Administration
• Business State Registration & Business Insurance
• Contracts Review & Business Compliance
• General office administration

As a key member of a small but rapidly growing team, this position may wear many hats to support the business, but surely will play an important role in shaping the future of the company.

ESSENTIAL DUTIES:

• Human Resources (HR) duties:
• To facilitate, coordinate, and improve internal processes supporting employee needs relating to human resources, employment, and benefits. This position will assist with:
• Supports and/or leads recruitment efforts
• Onboarding of new employees
• Maintaining and reviewing employee records for accuracy
• Being a resource for questions relating to pay, benefits, time off, and other similar questions.
• Supporting managers in approval of timecards, time off requests, annual reviews, job description updates or creation, wage reviews and increases.
• Supporting managers to resolve employee issues.
• Supporting managers in the separation process and offboarding of separated employees.
• Handling sensitive information and situations with discretion and maintaining confidentiality.
• Help plan, facilitate, and implement continuous improvement projects or ideas as needed.
• Manage workers compensation claims.
• Attend relevant meetings, as requested.
• Other duties as assigned.

• Accounting:
• Enter AP
• Review credit card statements for accuracy and pursue discrepancies.

• Business Insurance:
• Utilize in-depth knowledge of business to assist in the procurement, preparation and processing of appropriate insurance. Review and verify insurance policies, ensuring accuracy and completeness.
• Certificates of Insurance (COI): assure maintenance, issuance, compliance with Grant language, and procure COIs annually from contractors.
• Timely report claims.
• Support the claims process by gathering necessary documentation and information.
• Review new/proposed and/or renewing SimplyHome customer contracts insurance clauses for required limits and “additional insured” language. Communicate findings timely.

• Contracts & Compliance:
• Maintain and update records of all compliance-related documents.
• Timely file state annual reports and renew registered agents.
• Register SimplyHome as a “foreign entity” with the Secretary of States as new states are added.
• Secure registered agent in the new state as required.
• Ensure that state contracts, providers contracts, and federal regulatory requirements are met.
• TN annual Title VI and Abuse and Neglect training in Relias.
• Annual HIPAA training.
• State Contract update or reporting compliance.
• Corporate status (ex: address changes) are reported timely.
• Monitoring and Reporting
• Report any HIPAA breach timely.
• Assist with product recall notifications.
• Handle sensitive information with discretion and maintain confidentiality.

• General Office Administration
• Maintain accurate and organized records.
• Manage and maintain sensitive contract and data filing/storage.
• Ensure the office is well-organized and maintained.
• Communicate with on-site vendors for contracted services.
• Handle day to day physical plant challenges and problem-solving.
• Act as a point of contact for resolving administrative issues.
• Manage multiple tasks simultaneously and prioritize effectively.
• Mail handling, inclusive of prepping checks for deposit.
• Ordering and dissemination of office supplies and kitchen stock.
• Managing the sales and marketing swag and apparel orders.

REQUIRED SKILLS & ABILITIES:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of federal and state regulations governing employee benefits.
• Working knowledge of business insurance.
• Experience in office administration or similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Exceptional attention to detail, timeliness, and accuracy.
• Must be able to work independently and as a part of a team.
• Demonstrated logical and problem-solving skills.
• Experience planning and breaking down a task into sub-tasks.
• Demonstrated ability to learn and quickly comprehend new concepts, software, and online platforms.
• Proficient in Microsoft Office Suite.
• Proficient in QuickBooks

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Human Resource Management or Business Administration (or similar education) is required
• A minimum of 5 years of prior work experience is required
• Non-profit experience helpful

COMPENSATION & BENEFITS:

• Pay range starts at $58,000 / year, and commensurate with experience
• 401(k) program eligible, including company match
• Health, Dental, and Vision insurance
• Options for supplemental insurance
• Flexible schedule
• Paid time off

CERTIFICATIONS, LICENSES AND REGISTRATIONS:

• HRCI or Society of Human Resource Management (SHRM) certification, preferred
• Valid North Carolina Driver's License
• Pass Background check

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, lift 30 pounds or more, talk and hear. The employee is required to sit, use hands and fingers, handle and feel objects and tools and balance. Specific vision abilities required by this job include close vision, distance vision and the ability to focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Ours is a two-story office with stairs only. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
• While performing the duties of this job, the employee is regularly in an office setting with varying degrees of background noise. Lighting and ventilation are typical of an office setting. Smoking is not permitted inside any company-owned/operated physical plant. SimplyHome is a pet friendly environment, and employees are encouraged to have pets with them if this is reasonable. As such, we recommend that any allergies or other requests for issues with pets be made with a direct supervisor so that reasonable accommodation may be made. The employee occasionally works in outside weather conditions. The company expects this job to interact directly with employees, vendors, clients, and the community.

Employee Signature Date

Company Signature Date

Job Type: Full-time

Pay: From $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• related: 5 years (Required)

Ability to Commute:

• Arden, NC 28704 (Required)

Work Location: In person