OVERVIEW

Reporting to the VP of Operations, the Human Resources Generalist will provide oversight of the HR related functions of the Boys & Girls Clubs of Metro Los Angeles (BGCMLA), in all related capacities, including recruitment, benefits, employee relations, performance management, policies, and staff/volunteer orientation.

The ideal candidate will exercise discretion in making decisions and taking action based on their professional experience and expertise, be comfortable communicating with people across teams and departments, possess the ability to solve problems and improvise as needed, will know how to effectively estimate and manage time spent on a variety of tasks, analytical, and is detail oriented.

JOB RESPONSIBILITIES

• Maintain communication with VP of Operations, CEO, staff, and vendors to ensure adherence to protocol across chief touchpoints and serve as a liaison between employees and the VP of Operations for day-to-day HR issues and questions.
• Maintain communication with external HR consultants and support all internal HR activities and requests.
• Manage and maintain employee files and records. Ensure that systems for maintaining all records exceed expectations and are consistent with BGCMLA policies and procedures.
• Recommend revisions to the organization’s personnel policies and practices to comply with requirements and implement best practices. Ability to interpret policies and laws for managers and supervisors and recommend corrective action to ensure compliance.
• Perform reference checks, background checks and other pre-employment activities for prospective employees.
• Perform orientation activities for new hires to ensure a smooth onboarding process and integration into the organization.
• Coordinate and administer recruitment and selection programs; develop and review selection tools; advise managers on recruitment and selection strategies, techniques, and legal requirements; support offer negotiations and oversee new hire orientations.
• Recruiting and onboarding volunteers including background checks and other necessary pre-requisites.
• Coordinate, develop, and lead training on a variety of human resource management topics and operational protocols (SOP’s) for employees and managers, including onboarding.
• Administer BGCMLA systems for employee performance evaluation. Assist managers and supervisors in developing job performance standards, employee goals, action plans; advise on coaching for improved performance.
• Aid and coordinate the benefit process, including enrollment and monitoring.
• Oversee Worker’s Compensation program, educate staff on worker’s comp, and ensure compliance with return-to-work procedures.
• Attends internal and external meetings as required.
• Assist with special projects as assigned by VP of Operations.

EDUCATION and/or EXPERIENCE, LICENSURE AND CERTIFICATION

• At least three -four years of progressively responsible experience in human resources management is required. Experience in a nonprofit organization is desired.
• Bachelor’s degree in human resources, preferred.
• Experience in a nonprofit organization is desired.
• Solid problem-solving skills and outstanding verbal and written communication skills.
• Proficient with Microsoft Office Suite of products and ability to learn new software packages easily.
• Experience using Paylocity, preferred.
• Ability to complete job responsibilities with a minimum of supervision and to exercise a reasonable amount of independent judgement.
• Ability to work cohesively and without supervision alone and also integrate and work effectively within a team environment.
• Ability to pass a criminal background check.
• Ability to obtain a negative Tuberculosis test.
• Holder of valid CA driver's license, clean insurable record and reliable car.

KNOWLEDGE, ABILITY and SKILLS

Knowledge of the principles and practices of human resources management. Legal requirements and best practices regarding personnel policies and practices, including affirmative action / equal employment opportunity, Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act requirements. Principles and practices of employee benefits programs and worker’s compensation programs. Principles and practices of effective management, including supervision, training, evaluation, motivation, problem solving, decision making, leadership, and budgeting.

Ability to articulate and promote the Boys and Girls Clubs mission and core values to a diverse audience. Plan and direct operations assigned to the Human Resources Department. Plan, organize, and supervise the work of subordinate employees if applicable, including training, assigning, and evaluating their work, and providing job performance feedback.

Perform research, gather data, analyze options, and make recommendations to management on a variety of operation and HR issues based on sound reasoning and analysis. Conduct thorough employment investigations, analyze facts to make recommendations for resolution, and gain cooperation of employees and management to implement solutions. Analyze and evaluate operations and develop and implement corrective actions to improve efficiency, resolve problems, and ensure legal compliance. Establish and maintain effective working relationships with subordinates, Managers, Senior Management Team, and other staff.

Provide excellent customer service and communicate sensitive information in an appropriate manner. Communicate effectively, orally and in writing, including the ability to listen effectively and to explain complex issues and applicable legal requirements, policies, and procedures to employees and managers.

WORKING CONDITIONS and DRIVING

Travel between Boys & Girls Clubs of Metro Los Angeles sites and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Clubs of Metro Los Angeles.

Occasional weekend hours are required.

PHYSICAL DEMANDS / WORKING CONDITIONS:

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires the ability to maintain a stationary position and engage in physical activities such as moving, bending, reaching, and positioning. It may also involve traversing and ascending/descending as necessary. The role includes frequent interruptions via in-person contact, phone calls, and email communications. Work environments may vary, encompassing both indoor and outdoor conditions based on activity locations. Additionally, interactions with youth and adults may involve moderate to high noise levels during activities. Physical exertion may be necessary to move and transport supplies and equipment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Nothing in this job description restricts the right of Boys & Girls Clubs of Metro Los Angeles Management to assign or reassign duties and responsibilities to this job or change this job description at any time.