Reporting to the Recruiting Supervisor, the Human Resources Coordinator is responsible for the pre-boarding and credential and sanction monitoring process for all employees, interns, volunteers and consultants. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contacts selected applicants and interns to schedule pre-employment appointments; ensure complete hiring documents for all new staff.
• Creates new employee files electronically in e3. Follows-up on missing or incomplete items, as needed, and maintains files in accordance with licensing/agency standards and protocols.
• Oversees the completion of the Forms I-9, verification of I-9 documentation and maintaining of I-9 files electronically.
• Processes in e3 and secures all education, credentials (licensure) and employment/professional verifications for candidates, new hires, and current employees transferring to new a new position.
• Responsible for preboarding monthly invoice reconciliation, reviews, rectifies (with a vendor or A/P), and processes in a timely manner-within due date.
• Coordinates monthly New Employee Orientation (NEO) and CPR/First Aid training.
• Responsible for initial, monthly submission of employees and independent contractors to ensure their eligibility against Federal and State sanction lists and will maintain records of such activity, check Megan's Law website yearly.
• Secures drivers' driving and other records; notifies hiring manager and regarding final status for new hires; ensures licenses remain current.
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Acts as administrator for the HR helpdesk. Respond and resolve help desk inquiries. Track and report on overall quantity and type of help desk requests and resolutions identify and report findings of end-user needs/issues. Initiate efforts and procedures to maintain data integrity, troubleshoot, and recommend solutions. Ensures HR service standards for talent acquisition are met.
• Makes photocopies; sorts and distributes HR mail, scans and emails documents; and performs other clerical functions.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Ensures employees stay current on required credentials, including TB tests, drivers' licenses, certifications, CPR training, etc.
• Responds to telephone calls and emails from staff, prospective candidates, outside contacts in a timely, friendly manner and assists callers as able.
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Assist with preparing responses to subpoena for records.
• Ensures new hire reporting to state in compliance with state guidelines
• Copies, sorts, faxes, upload relevant employment documents, prepares a wide variety of routine and complex correspondence, forms, reports, and similar items using word processing, spreadsheet, or desktop publishing software applications.
• Responds to telephone calls and emails from staff, prospective candidates, outside contacts in a timely, friendly manner and assists callers as able.
• Assists in the continued development and implementation of agency initiatives as well as active committee participation as required.
• Exercises good business judgment and discretion to maintain absolute confidentiality regarding employee, client, and agency records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Develops and maintains a productive and effective team relationship within the Agency.
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
• Attends and participates in program and all staff meetings
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
• Other duties as assigned

EDUCATION/EXPERIENCE/CREDENTIALS

• High School Diploma or equivalent required.
• Bachelor's degree in human resources or related field and/or equivalent experience preferred.
• At least two years related experience required.
• PHR or SHRM-CP credential a plus, but not required.
• Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Have you applied to PHCA previously?
• Have you worked for PHCA before? If so, please provide dates of employment.

Education:

• High school or equivalent (Required)

Experience:

• Human resources: 2 years (Preferred)

License/Certification:

• SHRM Certified Professional (Preferred)

Work Location: In person