Job description

KECH, Inc. was founded in 2016 by leaders who bring knowledge and experience that span 50+ years of success in IT services, service desk, contact center, and L&D. KECH is a HUBZone certified, Woman Owned Small Business (WOSB) that is growing quickly and we want you to join our team! KECH is an equal opportunity employer.

The Human Resources Generalist is responsible for leading and supporting day-to-day human resources efforts and assisting and serving as a backup for the HR Manager with all HR tasks. This role administers human resources policies and programs, balancing employee advocacy and business operating needs. The HR Generalist will promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Functional areas supported include employee relations, training, staffing, hiring, onboarding, offboarding, performance management, compensation, benefits, payroll assistance, internal and external compliance, record retention and safety.

Primary Responsibilities:

• Possesses knowledge on topics related to HR legal matters
• Maintains company compliance with OFCCP standards for government contractors, Equal Employment Opportunity (EEO), affirmative action, Service Contract Act (SCA), and wage and hour laws
• Reviews and approves corrective action by leadership team
• Handles unemployment claims, appeals, and hearings for all states in which the company does business
• Oversees hiring process and onboarding for all hourly positions
• Works with IT in arrangement for equipment needs for new hires
• Oversees background check and pre-hire assessment process
• Responsible for outreach to programs for hiring veterans, those who have disabilities, and minorities
• Interprets, applies, and explains employment laws, company policies, rules and procedures to management and non-management staff and monitors related activity to ensure consistency and appropriateness
• Maintains a high level of confidentiality concerning all company matters including, but not limited to, personnel actions, legal actions, terminations, and organizational plans
• Serves as a point of contact with regard to employee relations issues, and assists employees and management by providing guidance and coaching, as well as conducts effective, thorough and objective investigations, reports the findings, recommends and assists with implementation of resolution
• Presents New Hire Orientation for new employees – including completing all new hire paperwork, discussed policies and procedures of company and client specific requirements according to work instructions
• Assists with the administration of all benefits programs, including but not limited to, health, dental, vision, life, and 401K, explains benefits programs, updates employee benefit coverage records, responds to employee inquiries regarding benefits, distributes informational literature to employees, processes enrollments, changes, and terminations
• Maintains records for employee information such as personnel actions, personnel data, compensation, benefits, tax data, attendance, performance review and termination date and reason
• Assists with processing employment verification, state benefits, LOA, and other administrative items
• Administers the site Worker’s Compensation program by preparing and filing claims and reports of accidents and injuries, including the light-duty return to work program
• On an as needed basis, participate on various HR committees established to resolve employment challenges
• Perform other duties and special projects as assigned

Minimum Qualifications:

• Bachelor’s degree in Human Resources or related field; PHR or other HR certification preferred
• At least 5 years of Human Resources Generalist experience
• Working knowledge of the major functional areas of HR including recruiting/staffing, policy administration, employee relations, benefits/payroll administration, and state and federal employment laws including but not limited to FMLA, COBRA, ADA, USERRA
• Excellent communication (spoken, written, and presentation) skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Bilingual in English and Spanish

Required Skills:

• Problem solving – Identifies and resolves problems by clarifying, breaking down, analyzing the problem, and makes recommendations to effectively resolve the problems or issues
• Investigation skills and resolution ability
• Work schedule –ability to maintain a flexible schedule including working additional hours in order to meet tight deadlines
• Communication – speaks and writes clearly utilizing proper English grammar; is persuasive in positive and negative situations; effectively communicates with all levels of employees and management; has effective group presentation skills for meetings and training sessions; has ability to coach management and employees through complex, difficult, and emotional issues
• Judgment – makes balanced decisions that are consistent with standards, practices, policies, procedures, regulations or government law to determine the correct course of action, and is able to recognize when a situation requires escalation
• Planning and Organizing – prioritizes and plans work activities, uses time efficiently, and develops realistic action plans; is able to manage several projects and tasks simultaneously
• Working relationships – ability to demonstrate confidence and gain the trust of employees and management by maintaining positive working relationships

Job Type: Full-time

Salary: $55,000.00 - $72,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 401k

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday (weekends if needed)

Supplemental pay types:

• Bonus pay

Application Question(s):

• Must be able to pass a stringent background and credit check and may be required to obtain a government clearance.

Education:

• Bachelor's (Preferred)

Experience:

• HR: 5 years (Required)

Work Location: In person at El Paso office

Equal Opportunity Employer/Veterans/Disabled

KECH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are committed to creating an inclusive workplace where all employees feel welcome and respected.

Job Type: Full-time

Pay: $55,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person