Our client is highly respected Healthcare Organization in Los Angeles, dedicated to serving community for over 40 years. We seek a strategic, mission driven Senior Director of People Operations with hands on full-cycle people operations, proficiency in employee relations, union experience, process improvement & internal control development, with proven leadership to mentor & guide team of 12. The ideal candidate brings subject matter expertise in CA Labor compliance, employee lifecycle, strategic planning, audit, legal & benefit administration.

RESPONSIBILITIES:

• Partner with the executive team to develop multi-year human resources strategies and plans to support the organization’s rapid expansion
• Design, build, and implement standardized processes and tools across the organization to harmonize HR practices across all entities
• Develop and implement an HR business plan on an annual basis; monitor and report on progress quarterly
• Create communications and training protocols to disseminate and implement HR policies and processes
• Annually review and make recommendations to executive leadership for improvement of the organization’s policies, procedures, and practices on personnel matters, based on industry trends and innovative practices
• Serve as a strategic thought leader for the organization and lead every aspect of the employee experience
• Work with supervisors/managers to assist with designing a consistent and effective supervisory and coaching practice across the organization
• Effectively design and implement onboarding and retention strategies, including staff engagement initiatives, diversity and inclusion strategies, and retention efforts focused on elevating our commitment to equity
• Develop equity-centered learning opportunities to strengthen organizational culture in alignment with its annual and quarterly priorities and goals
• Select, Train, Coach, and Mentor Staff, to leadership in best practices in communication with their staff team members
• Oversee employee recruiting, onboarding, performance management, development and long-term organizational strategic planning
• Advise and manage employee relations matters through the lens of equity and emotional intelligence to ensure fairness and consistency
• Serves as a point of contact for all employee relations issues, questions, investigations, and guidance around company policy
• Partners with the management team to help guide and support organization initiatives such as wellness programs and intern onboarding
• Partner with legal counsel, finance, and operations teams to develop policies and procedures that ensure the organization continues to operate at high standards of ethics and integrity
• Manage staff development opportunities and processes for the organization and staff
• Manage the annual employee performance appraisal process to identify strengths and developmental needs that feed into individual and overall organizational learning agendas
• Develop and administer a dynamic, conversation-based performance review and goal-setting practice that ties individual goals and plans for personal growth with organizational objectives and career development paths
• Support team members in sharing and receiving constructive feedback across the organization to ensure everyone is learning and growing in their roles
• Maintain responsibility for organization’s compliance with federal and state legislation pertaining to all personnel matters (ADA, FMLA, Wage and Hour, benefits, etc.)
• Develop, administer, and communicate HR policies, procedures, and directives including oversight of organization’s Employee Handbook
• Conducts open enrollment and provides ongoing benefits management including monthly benefits audit
• Maintain employee and records and process employee changes through the HRIS System
• Responsible for processing verification of employment and as back up for payroll
• Work with the finance team to process payroll and benefits

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Organizational Development, related field, or SPHR/SHRM-SCP Certification.
• Demonstrated expertise of human resource principles and best practices, knowledge of CA State & Federal Employment Law
• Minimum of 4 years’ experience in HR management with a healthcare organization
• Minimum of years’ experience in HR management collaborating with Unions
• Proficiency within Employee relations experience including investigations, wage and hour issues, and responding to claims.
• Strong leadership qualities and able to model positive leadership for both the department and the overall organization.
• Ability to communicate effectively with people at all levels in the organization, with excellent business acumen – verbal & written
• Capable to effectively deal with multiple priorities, functions and activities.
• Working knowledge and skill of basic business software, including word processing, spreadsheet and database tracking systems.
• Systems experience in HRIS systems experience, in MS Office, Google Suite, MS Excel (sum if formulas, pivot tables, vLook ups)
• Thrives in fast-paced environments, ability to work with some ambiguity, highly resourceful, flexible & nimble, capable of managing multiple projects, prioritization, highly adaptive & team collaborative

Job Type: Full-time

Pay: $170,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person