Employee Benefits Account Manager
5 months ago
Employment Information
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Albuquerque, New Mexico.
WHAT YOU’LL DO:
- Establish, develop and sustain professional relations with internal staff, carriers and clients
- Service the designated book of business as it relates to marketing, claims, administration and sales.
- Respond to client questions and maintain appropriate correspondence files.
- Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.
- Responsible for the day-to-day account management of client accounts.
- Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc.
- Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage.
- Coordinate with vendors and carriers to confirm dates and times for enrollment meeting and enrollment materials.
- Assist with off site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs.
- Assist AE with client presentations
- Provide timely updates to client and carriers requests.
- Complete all required forms required by Quality Control.
- Adhere to QC policy and procedures.
- Perform required functions within the Agency Management System
- Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.
- Consistently achieve results, even under tough circumstances.
WHAT YOU’LL NEED:
- 2+ years experience in Employee Benefits, required
- Current Life & Health License, required
- Proficient in Microsoft Office required
- Experience with data analysis
- Excellent customer service and interpersonal skills
WHAT WE OFFER:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid time off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
#LI - KM1
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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